UI Action button not working

[Fred Abram III]

Hello,

I am creating a new UI Action button to cancel a RITM and the associated child task as well as display an info message notifying the user that the record was canceled, however, when I click the button my page refreshes but the record is not updating. My log statements are not showing. When I try to run with the Client box checked the button does not work.

function cancelRITM() {
g_form.setValue('state', 7);

current.update();

gs.addInfoMessage('Task has been cancelled');

action.setRedirectURL(current);

}

Thanks

[Oliver Stammler · Accepted solution]

Hey @Fred Abram III,

you are mixing client and server side stuff in this script.
You need to do your client side stuff and then re-call the UI action by using the action name. Once you have called the action name, the server side script will be executed. 

Have a look at this ServiceNow support article for a detailed instruction: How to use client and server side code in UI actions without errors

If i was able to help you or even better to solve your query then please mark my comment Helpful and/or Correct.

Thanks and best regards

Oli

[Fred Abram III]

Thanks, I was able to get it to work