We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum how to track time spent on any incident or ad-hoc, summing time worked field and all Time cards Read More Developer blog ServiceNow University's AI Learning Days: Real Skills for Real Practitioners "AI" has become one of... Read More Developer forum Unable to display custom declarative action in Service operations workspace Hi everyone,I’m trying... Read More Developer articles Server-Side GlideRecord Returns Zero Rows for One User and Rows for Admin Server-Side GlideRecor... Read More Developer articles CartJS errCode 42202 "Item is unavailable for Guest" and "reqJSON is null" CartJS errCode 42202 "... Read More Developer forum Workspace Export - Export button customized to have download, JSON download not working Customized workspace E... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More WSD events ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Get an exclusive look ... July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5427004/whats-new-in-the-q2-release-for-workplace-service-delivery Read More GRC events ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5426993/whats-new-in-the-australia-release-for-thirdparty-risk-management-tprm Read More Workflow Data Fabric events ServiceNow Exchange: Workflow Data Fabric Academy - ZCC for ERP Discover Workflow Data... July 21, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More SAM events ServiceNow Exchange: Software Asset Management Office Hours Welcome to our dedicat... July 21, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Smart Assessment questions suppression based on Scope Item attributes.

Hello all, Could you confirm whether we can suppress Smart Assessment questions based on scope item attributes? If Yes then How?For example, if the Business Application attribute Artificial Intelligence is set to No, we would like to suppress the AI-...

  • Question

Document Viewer not working for docx or xlsx

Hello,I use the Document Viewer for .txt or .pdf files, and it works well. However, there are issues with .docx or .xlsx files. In the sys_document_viewer_status table, the entries show a ConversionStatus of "Conversion failed." I have noticed that S...

  • Question

🔄 Passing Values from UI Action to Jelly UI Page in ServiceNow

 Hey ServiceNow folks!  Ever needed to pass data from a UI Action to a UI Page and then use that value in Jelly?Well, here’s a clean and tested example that demonstrates how to: Grab a value (like assignment_group from the form) Pass it to a UI Page ...

  • Question

Resolved! curl command to my PDI get "User is not authenticated" response

I just got a new PDI today with "Australia" release. I setup password for "admin" user account, and I can login to the "admin" account from browser successfully. Then from a Linux VM, and also tried from macbook, I issue curl commands like these:> cu...

  • Question

Making a Downloadable Attachment in an Order Guide

Hello.  We currently have many similar Catalog Items that use shared Variable Sets.  Many of these Catalog Items have files that the user needs to download, fill-out, and re-attach to the Catalog Item.  We do this by attaching the required files to b...

  • Question
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