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UI Action setRedirect not working on external link

tahnalos
Kilo Sage

While trying to do a action.setRedirectURL to an external link, when I run the UI action, nothing happens.  ServiceNow goes to a blank screen.

Code is as follows but I am at a loss as to understand why this is happening:

var url = 'http://www.yahoo.com';
action.setRedirectURL (url);

The Yahoo Link is just there for show and it won't go to the URL itself.  This has been set up to be a non-client UI action so I'm not sure what I'm missing.

Thanks.

21 REPLIES 21

Unfortunately action.setRedirectURL does not work for external links like Google.  I was able to confirm this with ServiceNow HI.

Munender Singh
Mega Sage

Hi,

You can also use following on client end:

document.location="url"

 

Regards,

Munender