UI Action to redirect user to desired URL in SOW

Alon Grod
Tera Expert

Hi,

Im trying to create UI Action Form button on the incident table in Service Operation Workspace that on click will redirect the user to desired url (e.g www.google.com). How can I achieve that?

Screenshot 2023-12-10 at 20.50.10.png

Screenshot 2023-12-10 at 20.50.46.png

1 ACCEPTED SOLUTION

OlaN
Giga Sage
Giga Sage

Hi,

Try putting this (see attached image) into your scripting section and see if it works.

 

open-google-uiaction.png

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5 REPLIES 5

OlaN
Giga Sage
Giga Sage

Hi,

Try putting this (see attached image) into your scripting section and see if it works.

 

open-google-uiaction.png

@OlaN 

 

hi, this will open a new window, what if i want to redirect the user to 'www.google.com' from the same window?

@OlaN 

Hi,

Yes it will open a new window with Google.

Do you really want a redirect in the same window?

What if the user has multiple tabs open in SOW, and then clicks on the open Google in one of the tabs, then the entire page will be replaced by Google. Seems like a bad experience.