UI Action to redirect user to desired URL in SOW

Alon Grod
Tera Expert

Hi,

Im trying to create UI Action Form button on the incident table in Service Operation Workspace that on click will redirect the user to desired url (e.g www.google.com). How can I achieve that?

Screenshot 2023-12-10 at 20.50.10.png

Screenshot 2023-12-10 at 20.50.46.png

1 ACCEPTED SOLUTION

OlaN
Giga Sage
Giga Sage

Hi,

Try putting this (see attached image) into your scripting section and see if it works.

 

open-google-uiaction.png

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5 REPLIES 5

Community Alums
Not applicable

Hi @OlaN , @Alon Grod - I'm trying to get the UI action in SOW to open a URL in new window, but it doesn't seem to work. It works fine in classic UI but not in the SOW. I have tried the following

1. top.window.open('URL link');
2.window.open('URL link');
3. g_navigation.openPopup('URL link');
 
All these work fine in classic UI but not in SOW, when I click on the UI action it doesn't take me to new window.