- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-01-2023 05:44 AM
Hi, trying to customize CSM in Workspace and want to change Record Information in the contextual sidebar.
I have tried on the parent page (Record Default) to add a data resource (Look Up Record) but am unable to pass a dynamic Consumer ID.
Have tried to use @Data.gform.nowRecordCommonHeader.secondaryItems.0.sysId but doesn't appear to be working, even though with test data loaded there is a response body for @Data.gform.nowRecordCommonHeader on Glide Form data resource.
It should be Sam Collins in this case but it's not. If I use any invalid value it seems to default to
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-09-2023 12:10 AM - edited 08-09-2023 12:12 AM
1) Try adding the data fetch succeeded event to GlideForm and refresh the lookup_record_1 using this event.
2) Since secondaryItems is array of objects instead of nowRecordCommonHeader you can use the nowRecordCommonUiactionbar.field.FIELD_NAME.value or else use the nowRecordFormBlob output.
Please do validate which object has the required field values for you. Try to avoid using the arrays object output. Use arrays if you are using the repeater component.
let me know if it helped.
Thanks
Nootan

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-09-2023 12:10 AM - edited 08-09-2023 12:12 AM
1) Try adding the data fetch succeeded event to GlideForm and refresh the lookup_record_1 using this event.
2) Since secondaryItems is array of objects instead of nowRecordCommonHeader you can use the nowRecordCommonUiactionbar.field.FIELD_NAME.value or else use the nowRecordFormBlob output.
Please do validate which object has the required field values for you. Try to avoid using the arrays object output. Use arrays if you are using the repeater component.
let me know if it helped.
Thanks
Nootan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-09-2023 02:20 AM - edited 08-09-2023 04:55 AM
Hello @Nootan Bhat ,
It seems to work! It doesn't show in UI Builder though but if I go to Workspace it does show up.
Thank you
Paul