The Zurich release has arrived! Interested in new features and functionalities? Click here for more

UI Builder - List Widget

Lloyd700
Tera Contributor

Hello again all!  I think I have my last question, at least for now!

 

I am working on configuring the Service Ops Workspace in the UI Builder.  I dropped a list widget in there, which appears to pull directly from the 'Task [Task]' table.  All I did was apply a few fixed filters to show what I want that particular list to show, and that worked fine.  However, none of the hyperlinks within the list work.  Clicking on anything in the 'Number' or 'Caller' columns doesn't work.  I've looked through the various settings within the list widget, and I don't see anything that shows me how to make those work.  Can someone point me in the right directly of how to make those various links work?

 

Lloyd700_0-1700665932101.png

 

2 REPLIES 2

Hasan6
ServiceNow Employee
ServiceNow Employee

Hi,

I reached out to ServiceNow product team for this, and this is a product bug.

Can you update the plugin sn_dashboard to the latest one? This will fix the issue.

 

Best

Hasan

Lloyd700
Tera Contributor

Thank you for the reply.  We are currently in Utah release, and we are on app version 2.1.1.  I am assuming version 3.1.1 is what's required to fix the bug, which requires Vancouver.