ui page do not work on service portal

[Nitin_NOW]

Hello Guys

Bases on my requirement, I'm trying to populate a link/URL next to a label on one of the catalog Item form. For this, i have created a new UI page which

displays the label text and the link beside it. I see this is working fine on the catalog form in ITIL view but if i review the form via Service Portal, i do not

see the label text and the link. Any idea on what has to be done more ?

I have tried selecting the category as 'General' but id did not work.

The above view is from ITIL which looks good, but i cannot see this in Service Portal

Regards!

[BALAJI40]

It will show only for, macro type variable. check for it.

Yes it can display what ever the macro widget display information as text. If you want to send it as some text means in html of widget information <p> tag.

[Brendan Hallida]

If anyone else is looking for this, you set the variable type to Macro, and you can select the widget in the Default Value tab.

[BCM-Michaelm]

Here is a solution that worked for us: Catalog Item Annotation HTML Variable Instructions on form