UI POLICY & DATA POLICY

[Payal Tripathy]

What is the brief difference between UI Policy and Data Policy

[Jayant_M]

Hi @Payal Tripathy ,

 Please refer the below link 

https://developer.servicenow.com/dev.do#!/learn/courses/utah/app_store_learnv2_scripting_utah_script...

Please mark my response helpful if it resolves your issue!

[Maddysunil]

@Payal Tripathy 

UI Policy and Data Policy in ServiceNow are both used to apply restrictions on data entry within forms, but they have different purposes and functionalities:

1. UI Policy:

   • Purpose: UI Policy is used to dynamically change the visibility, mandatory, and read-only properties of fields on a form based on predefined conditions.
   • Functionality:
     • UI Policies are primarily focused on enhancing the user experience by controlling the behavior of form fields.
     • They can be configured to show or hide fields, make fields mandatory or optional, and set fields as read-only or editable based on conditions evaluated during form interaction.
     • UI Policies are applied client-side and provide immediate feedback to users as they interact with the form.

2. Data Policy:

   • Purpose: Data Policy is used to enforce data integrity rules and apply field-level constraints on data entered into ServiceNow records.
   • Functionality:
     • Data Policies are designed to enforce data governance and maintain data quality by applying restrictions on data entry at the database level.
     • They can be configured to validate and enforce data consistency rules, such as field length limits, data type constraints, and regular expression patterns.
     • Data Policies are applied server-side during record creation or update, ensuring that data adheres to predefined rules before being committed to the database.
     • Data Policies are especially useful for enforcing compliance requirements and ensuring that data conforms to organizational standards and regulations.

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks

[Dr Atul G- LNG]

Hi @Payal Tripathy 

https://www.servicenow.com/community/now-platform-articles/difference-between-data-policy-and-ui-pol....

In short 

UI policy work at form level, where Data policy too but in directly, when we insert data from 3rd party then data policy is more important role play.