Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Unable to Activate Change Flow

Brian Hofmeiste
Kilo Guru

I deactivated the standard change flow and now I cannot activate it.  I tried testing it first but that doesnt change the status of the button.  Has anyone encountered this?

asdf.png

1 ACCEPTED SOLUTION

Bert_c1
Kilo Patron

Hi,

I tried the same and see the same results.  You will need to restore from backup, or clone over the instance.  A Support case may be needed to reverse that otherwise.  Maybe others here have other suggestions.

View solution in original post

10 REPLIES 10

Bert_c1
Kilo Patron

Hi,

I tried the same and see the same results.  You will need to restore from backup, or clone over the instance.  A Support case may be needed to reverse that otherwise.  Maybe others here have other suggestions.

Interesting - sounds like a bug I will have to report.

I would agree that this is bug-esk, I too have this issue in Vancouver... If it is a feature there should be something that prompts the user with "Are you sure you want to..."

I ended up copying the default Change - normal access flow and I was able to activate it.  Lesson learned, do not deactivate the out of the box flows because you will not be able to turn them back on 😞