Unable to create records in Salesforce Case table (Salesforce Spoke)

[migangelossp]

I’m facing an issue with the Salesforce Spoke in ServiceNow.

I cannot create records in the table sn_sforce_v2_spoke_st_cases, even with the required roles. The table does not show the “New” button, and when I try to create a record via Flow Designer, I receive a security / access error.

I checked the ACLs and found a write ACL on this table with the role set to nobody. I tried modifying this ACL, but it did not resolve the issue.

Questions:

• Is it possible to create records directly in this table by any means?

Table: sn_sforce_v2_spoke_st_cases
Spoke: Salesforce Spoke (v2)

[Tanushree Maiti]

Hi @migangelossp ,

1. Confirm  your salesforce plugin version is upto date

2. Double check the Set up again.

    Refer: Salesforce Spoke 

3. Refer this : Salesforce Spoke Get record action for a custom Object in salesforce

[migangelossp]

Hi! I already done these things. I did:
1) Tried to change the ACL Role to create directly on the table or by Flow (didn't work)
2) Repaired the plugin (Worked visually, but when i click the New button, gives me a timeout error)
3) Reinstall the plugin (Didn't work)
4) Upgrade and Downgraded the plugin version (Has done the same as the solution number 2))
5) Impersonated other users and tried (didn't work)