Unable to delete node in VA topic
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‎12-27-2024 03:17 AM
Hello Community,
I have my custom topic created created but don't know for what reason the topic is not working as expected. So, I decided to delete some node and re-create but surprisingly I am not able to do anything(edit) to this topic.
Yes, I have checked the scope. The scope is correct.
Whenever I trying to delete any independent node, I am getting below mentioned error.
Please guide, how can I resolve this.
Thanks much in advance!
The error
 
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‎12-27-2024 06:38 AM
seems issue with that topic and hence when you duplicated it, it also has the issue
Please create a fresh topic
If you want you can raise a HI ticket as well.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎12-27-2024 04:07 AM
Hello,
See if this link helps you resolve the issue - https://www.servicenow.com/community/virtual-agent-nlu-forum/not-able-to-delete-node-from-virtual-ag...
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‎12-27-2024 05:04 AM
@Omkar Mone
That different issue. The issue link which you had shared that because of dependent node.
For me, the nodes are independent.