Unable to execute UI Action because user does not have permission to create the current record

[Gayathri5]

Hi developers,

I am getting below error when I am trying to link Request(Sc_request) related list in change_request form. I have checked ACL's on change,task and request and checked Business rules as well. Not sure from where and when this error showing up would anyone help me where exactly I need to check.

"Unable to execute UI Action because user does not have permission to create the current record"

Regards,

gayathri

[Mohan raj]

Hi @Gayathri5,

Refer to this link for troubleshooting UI Action.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547282

I hope this will help you.

​If my response helps you to resolve the issue close the question by Accepting solution and hit thumb icon. From Correct answers others will get benefited in future.

Regards

Mohan

[Ankit7Choudhary]

Hello @Gayathri5 ,

You need to check the ACL if that user has write access on that table or not, if not then you may need to create one ACL for that .

If my response helps you to resolve the issue close the question by ✅Accepting solution and hit 👍thumb icon. From Correct answers others will get benefited in future.

Thanks,
Ankit

[Isaias Souza]

Hi, Gayathri5

Did you solved your issue? I'm facing the same situation, trying to link Requested Item (sc_req_item) in change request record. There is no ACL problem. The user has itil role, and has permission to create and write on Requested Item table.