Unable to read URL parameter in UI Page.

[Community Alums]

I am unable to get the URL parameter of UI Page.

Here is the URL:

https://mycompany.service-now.com/ui_page.do?sys_id=cca208c91b799610e340da47b04bcbf5&sysparm_test=te...

I am reading the URL query parameters using this code:

<j:set var="jvar_sys_id" value="${RP.getParameterValue('sys_id')}" />
<j:set var="jvar_test" value="${RP.getParameterValue('sysparm_test')}" />

Although both parameters are present in the URL, only “sys_id” has a value, while “sysparm_test” is empty.

[Community Alums · Accepted solution]

I discovered the issue myself. The getParameterValue method does not work with the URL format https://mycompany.service-now.com/ui_page.do?sys_id=cca208c91b799610e340da47b04bcbf5.

I changed the URL to https://blkdev.service-now.com/myUIPage.do, and it started to work. However, this look like a bug of ServiceNow to me.