Unable to reply to my own post

anandsuresh · 4 weeks ago

Hello Team,

I have created a post in the ServiceNow community, but I am getting an error as shown below.

My original post link here: My Original post

Just to let you know, my email ID was already verified, and I have attached the screenshot below as well.

Also, I found a similar post by another community member, but no resolution has been provided yet. The link to another member's post is here: Another community member's post link

I have tried checking from a different browser as well, but no luck. Kindly suggest

David · 4 weeks ago

Your account appeared to be missing a role that resulted in all of your posts going into moderation. After manually granting you that role, you're now able to post freely. We'll look into why you never received that role. Sorry for any inconvenience caused.

View solution in original post

anurampalli · 4 weeks ago

Hi @anandsuresh

Apologies for barging in. Our issues sounded similar.

Thank you again.