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12-19-2019 10:49 AM
Few of the table forms are behaving weirdly on my PDI. Whenever I am clicking on Magnifier icon, nothing happens, no popup appears. Even List lock/unlock is not working.
Surprisingly Right Click context menus is not available for few forms.
What may be the possible reason for such weird behavior? What needs to be checked here?
Abhishek Gardade
Solved! Go to Solution.
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12-31-2019 09:56 PM
Dont know how but issue was fixed by doing instance Upgrade.
Thank You,
Abhishek Gardade
Abhishek Gardade
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12-19-2019 10:10 PM
Did you found any Root cause or solution?
Abhishek Gardade

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12-19-2019 10:17 PM
seems like some client side code is blocking here. do one thing
go to your ui policy and client script and deactivate the one which has been updated or created recently. and try again.
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12-19-2019 10:22 PM
I tried deactivating UI Policies and client script on tables but it still not giving me the expected results.
Thank You.
Abhishek Gardade

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12-19-2019 10:23 PM
have you recently added some DOM manipulation on UI Action client side code ? or any client side script ? if yes deactivate that as well. give a try.
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12-19-2019 10:30 PM
I am using some DOM manipulation scripts and I have deactivated that firstly when I am getting these issues.
Is it related to ServiceNow upgrade activities that was done on my instance recently?
Abhishek Gardade