Unhandled exception in GlideAjax

[jatin24j242424]

function onChange(control, oldValue, newValue, isLoading) {

    if (newValue == '') {

        g_form.setMandatory("first_name", false);

        g_form.setDisplay("first_name", false);

        g_form.setMandatory("Last_name", false);

        g_form.setDisplay("Last_name", false);

       return;

    }

    //Type appropriate comment here, and begin script below

 

  g_form.setMandatory("first_name", false);

        g_form.setDisplay("first_name", false);

        g_form.setMandatory("Last_name", false);

        g_form.setDisplay("Last_name", false);

   var gAjax = new GlideAjax("global.DevDecisionTableUtils");

    gAjax.addParam("sysparm_name", "getVariableName");

    gAjax.addParam("sysparm_company_code", newValue);

    gAjax.getXML(function(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        var answerSplit = answer.split(",");

        for (var i = 0; i < answerSplit.length; i++) {

            g_form.setDisplay(answerSplit[i], true);

        }

    });

}

===================================================

Script Include 

var DevDecisionTableUtils = Class.create();

DevDecisionTableUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getVariableName: function() {

        var company_code = this.getParameter("sysparm_company_code");

        gs.info("Variable List : " + company_code);

        var resultName = [];

        var questionName = [];

        try {

            var inputs = {};

            var companyRec = new GlideRecord("core_company");

            companyRec.get(company_code);

            inputs['u_company_code'] = companyRec; // Reference, Sys ID of the record

            var dt = new sn_dt.DecisionTableAPI();

            var response = dt.getDecisions('a5a3131d4544570985g7660a08ba19rb', inputs);

            for (var i = 0; i < (response && response.length); i++) {

                var result = response[i];

                var result_elements = result.result_elements;

                resultName.push(result_elements.u_variable_list.getValue()); // Reference

            }

            gs.info("Variable List1 : " + resultName);

            var grRec = new GlideRecord("item_option_new");

            grRec.addEncodedQuery("sys_idIN" + resultName.toString());

            grRec.query();

            while (grRec.next()) {

                questionName.push(grRec.name.toString());

            }

            gs.info("Variable List2 : " + questionName);

        } catch (e) {

            gs.info("Couldn't run this script Error: " + e)

        }

        return questionName.toString();

    },

    type: 'DevDecisionTableUtils'

});

[vermaamit16]

Hi @jatin24j242424 

Are you getting the info messages you have logged? Can you please share the exact error with some relevant screenshots ?

Thanks and Regards

Amit Verma

[jatin24j242424]

Hi Amit, 

Thats correct, I am getting this error 'Unhandled exception in GlideAjax' after logging into Service Portal.

[vermaamit16]

@jatin24j242424 

I can see you have kept some logging statements in your Script Include. Are you able to see those info logs ? You need to go to System Logs and check them to see where your Script Include is failing to execute.

[olimanalo]

Hi @jatin24j242424,

You can try the step-by-step process from DScroggins. Try returning all values as an object and call it as a JSon in your client script. 

https://www.servicenow.com/community/developer-forum/unhandled-exception-in-glideajax/m-p/1424600

Regards,

Oli