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07-08-2016 10:11 AM
Hi
Anyone know why I might be getting this message when creating a new Normal change? I don't believe this showed up in my dev instance until I created a risk assessment (which works beautifully). Is there some other rule enabled something out of box that's not happy? PS: It only shows up when creating a change before it's saved, once it's saved the error goes away. I want to demo but this is the first thing users will see so need to get rid of this error. Thanks
Solved! Go to Solution.

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07-08-2016 10:29 AM
Hi Kristin,
Check the dictionary's default value for that field. It might have a - in it.
- Right click the field label
- Choose Configure Dictionary
- Check the Default Value section, Default value field
- Update if necessary
Other places to look, a business rule on that table that only runs on INSERT.
- Click the form menu
- Choose Configure> Business Rule
- Filter on scripts where Insert | is | true AND Update | is | false AND Script | contains | risk
- See if any of them set the value to -
- Update if necessary
A choice list value that has - in it.
- Right click the field label
- Choose Show Choices
- Examine the Value field to see if any have been changed from a number to -
- Update if necessary
That's my initial thoughts. Let me know what you find.
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07-08-2016 10:28 AM

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07-08-2016 10:29 AM
Hi Kristin,
Check the dictionary's default value for that field. It might have a - in it.
- Right click the field label
- Choose Configure Dictionary
- Check the Default Value section, Default value field
- Update if necessary
Other places to look, a business rule on that table that only runs on INSERT.
- Click the form menu
- Choose Configure> Business Rule
- Filter on scripts where Insert | is | true AND Update | is | false AND Script | contains | risk
- See if any of them set the value to -
- Update if necessary
A choice list value that has - in it.
- Right click the field label
- Choose Show Choices
- Examine the Value field to see if any have been changed from a number to -
- Update if necessary
That's my initial thoughts. Let me know what you find.
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07-08-2016 10:36 AM
Ok, it turns out that the dictionary default value was literally "- None -" ... I assumed if the field was blank that the default value would be blank. Once I deleted "- None -" the issue went away thank you very much !

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07-08-2016 10:37 AM
Thanks for getting back, posting your findings, and participating in the community.