update additional comments field with user mail reply

String · ‎01-11-2021

Hi Team,

when the user sends data throught mail,we are updating that respective details to the additional comments,but now user sending data in table format so when the inbound action script is not updating the table format info properly

So anyway to update the exact table format in additional comments which we received from the mail, Please guide me.

Pranesh072 · ‎01-11-2021

var messageContent = email.body_html;
if (messageContent.indexOf("From") != -1) {
messageContent = messageContent.substring(0, messageContent.indexOf("From")).trim();
} else {
messageContent = messageContent.trim();
}


current.comments = "[CODE]"+ messageContent;
current.update();

View solution in original post

String · ‎01-19-2021

hi have tried with AttachNone, but still no luck

Please check the attachment

Pranesh072 · ‎01-19-2021

can you also share the ticket?

String · ‎01-19-2021

Please check the below attachments

String · ‎01-19-2021

user reply through mail as below

Hi team,

Please update my comments

Kind Regards,
ABC

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Pranesh072 · ‎01-19-2021

can you try this property

glide.email.inbound.image_sys_attachment.filter.minimum_bytes

set it to minimum