Update Conflict Change Script to only show on Normal and Standard changes

[Susan Davidson]

I have a requirement that we show a conflict message only for normal, standard and urgent changes

I have updated the conflict properties and the onchange rule to reflect the new message.

The problem i am having is excluding emergency changes (which don't require this message to show)

I've tried adding if (startDateReadOnly && type != 'emergency" || endDateReadOnly && type !=emergency)  to the below code without any luck.

How could i prevent this from showing if the change type is emergency?

[sushantmalsure]

Can you share the complete script of your onChnage() client script?

I am little confused on how the functions are called

[Susan Davidson]

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    

	function getSchedulingConflictMessage() {
        var startDateReadOnly = g_form.isReadOnly("", g_form.getControl("start_date"));
        var endDateReadOnly = g_form.isReadOnly("", g_form.getControl("end_date"));
        if (startDateReadOnly || endDateReadOnly)
            return new GwtMessage().getMessage("Scheduling conflict detected. Review the Conflicts form section.");
        return new GwtMessage().getMessage("<font color='red'><font size=6>The Planned Start or Planned End Data falls within a Scheduled Change Freeze. If the change MUST occur at this time then approval will be needed from Joey Sudomir (including for Standard Changes). Use the <a href='javascript&colon;void(0);' onclick='openNextAvailableTime()'>Scheduling Assistant</a> to avoid conflicts.</font>");
    }

    function showConflictNotification() {
		var showConflictMessage = g_scratchpad.show_conflict_message;

        if (showConflictMessage.property === "never") return false;
        if (showConflictMessage.property === "always") return true;

		var showNotification = showConflictMessage.preference;
        return showNotification;
    }

    //We don't want to render the warning and link to the conflict scheduler if we're in 'print' mode
    var gURL = new GlideURL();
    gURL.setFromCurrent();
    var isPrint = !!gURL.getParam("sysparm_media");

    if (!isPrint && newValue === "Conflict" && showConflictNotification()) {
        g_form.addInfoMessage(getSchedulingConflictMessage(), "conflict_warn_status");
        return;
    } else if (isLoading || newValue === '')
        return;

    // Remove the warning message as status is not Conflict.
    var chgGlideUI = GlideUI.get();
    var messageKey = "alert_" + getSchedulingConflictMessage();

    if (!chgGlideUI.messages[messageKey])
        return;

    delete chgGlideUI.messages[messageKey];

    var messageCount = Object.keys(chgGlideUI.messages).length;
    if (messageCount === 0)
        chgGlideUI.clearOutputMessages();
    else {
        var msgElement = $("conflict_warn_status");
        if (msgElement)
            msgElement.remove();
    }
}

[Susan Davidson]

This then flows in to the ChangeRequestConflictUtils UI Script for the Macro

Which maybe it's in there... basically i just don't want Conflict to run if the change is an emergency (or if it does run to not show a message)

function initializeConflictDetection() {

	var trackerId = $('tracker_id').value;
	if (trackerId !== "") {
		runBackgroundPoll(trackerId);
		showProgressButton(true);
	}

	// Ensure the warning message and check conflicts button are
	// correctly shown/hidden (Poll every 2 seconds in case User has
	// cleared one of the 3 mandatory conflict detection fields)
	setInterval(updateWarningBoxAndConflictButton, 2000);

	setTimeout(function() {
		if (!g_form.isNewRecord() && ($('tracker_id').value !== "")) {
			if (updateWarningBoxAndConflictButton()) {
				updateConflictStatus();
				refreshConflicts();
			}
		}
	}, 1000);

	$("conflict_action_run").observe("click", function(event) {
		event.stop();

		// If we have unfilled mandatory fields then do not progress
		if (!g_form.mandatoryCheck())
			return;

		if (g_form.isNewRecord() || g_form.modified){
			// Add a hidden parameter to indicate that the run conflict detection should be run after the form has saved
			var afterSaveURL = new GlideURL();

			if (g_form.isNewRecord())
				afterSaveURL.setFromString(g_form.getTableName() + '.do?sys_id=' + g_form.getUniqueValue());
			else
				afterSaveURL.setFromCurrent();

			addHidden(g_form.getFormElement(), 'sysparm_goto_url', afterSaveURL.getURL().replace(g_form.getTableName() + '.do','change_conflict_ui.do'));
			g_form.save();
		} else
		runConflictDetection();
	});

	//Add event listener for list v2 changes for Affected CI's
	CustomEventManager.observe('partial.page.reload', function (elem, e) {
		if (e && e.listID === g_form.getTableName() + '.task_ci.task')
			$('affected_item_count').value = e.totalRows;
	});

	//Add event listener for list v3 changes for Affected CI's
	CustomEventManager.observe('g_list.api.refresh', function (e) {
		if (e && e.listId === g_form.getTableName() + '.task_ci.task')
			$('affected_item_count').value = GlideList.get(g_form.getTableName() + '.task_ci.task').getRowCount();
	});

	var runTrackerEl = $('run_tracker_ui');
	if (runTrackerEl && runTrackerEl.value == 'true')
		runConflictDetection();
}

function getSchedulingConflictMessage() {
	var startDateReadOnly = g_form.is ("", g_form.getControl("start_date"));
	var endDateReadOnly = g_form.isReadOnly("", g_form.getControl("end_date"));

	if (startDateReadOnly || endDateReadOnly)
		return new GwtMessage().getMessage("Scheduling conflict detected. Review the Conflicts form section.");
	return new GwtMessage().getMessage("The Planned Start or Planned End Data falls within a Scheduled Change Freeze. Use the <a href='javascript&colon;void(0);' onclick='openNextAvailableTime()'>Scheduling Assistant</a> to avoid conflicts. If the change MUST occur at this time then approval will be needed from Joey Sudomir (including for Standard Changes)");
}

function runConflictDetection() {
	var cancelButtonId = 'cancelButton';
	var backgroundlButtonId = 'runInBackgroundButton';

	var dd = new GlideModal("simple_progress_viewer", true, "40em", "10.5em");
	dd.setTitle(new GwtMessage().getMessage("Checking conflicts"));
	dd.setPreference('sysparm_progress_name', "Conflict Checker");
	dd.setPreference("sysparm_renderer_expanded_levels", "0");
	dd.setPreference("sysparm_renderer_hide_drill_down", true);

	if ($('tracker_id').value == "") {
		dd.setPreference("sysparm_ajax_processor", "ChangeConflictAJAXProcessor");
		dd.setPreference("sysparm_sysid", g_form.getUniqueValue());
	} else

	dd.setPreference('sysparm_renderer_execution_id', $('tracker_id').value + "");
	dd.setPreference("sysparm_button_close", new GwtMessage().getMessage("Close"));

	dd.on("executionComplete", function(trackerObj) {
		receiveMessage(trackerObj);

		if (trackerObj.state == 4){
			var progressContainer = $("simple_progress_viewer");
			if (progressContainer)
				progressContainer.down("#container").innerHTML = $("conflict_canceled_progress_status").innerHTML;
		}

		var closeBtn = $("sysparm_button_close");
		if (closeBtn) {
			closeBtn.onclick = function() {
				showProgressButton(false);
				dd.destroy();
			};
		}

		var cancelButton = $(cancelButtonId);
		if (cancelButton)
			cancelButton.hide();

		var backgroundButton = $(backgroundlButtonId);
			if (backgroundButton)
				backgroundButton.hide();
	});

	dd.on("beforeclose", function() {
		runBackgroundPoll($('tracker_id').value);
	});

	dd.on("renderStatus", function(trackerObj) {
		// Record the value of the tracker for future use
		$('tracker_id').value = trackerObj.sys_id;

		// Add the cancel button
		if (!dd.hasCancelButton){
			// Create a button that closes the dialog when it is clicked
			// (But continues to run conflict detection in the background)
			var button = new Element('button', {'id': cancelButtonId, 'class': 'btn btn-default', 'style': 'margin: 0px 4px 0px 4px;'});
			button.update(new GwtMessage().getMessage("Cancel"));
			button.observe("click", function(event) {
				var backgroundButton = $(backgroundlButtonId);
				if (backgroundButton)
					backgroundButton.disable();

				cancelConflictDetection($('tracker_id').value);
			});

			// Add the button to the dialog and make a note of the fact that you added it
			var buttonPanel = $('buttonsPanel');
			buttonPanel.appendChild(button);
			dd.hasCancelButton = true;
		}

		// Add the Run in background button
		if (!dd.hasRunInBackgroundButton){
			// Create a button that closes the dialog when it is clicked
			// (But continues to run conflict detection in the background)
			var button = new Element('button', {'id': backgroundlButtonId, 'class': 'btn btn-primary', 'style': 'margin: 0px 4px 0px 4px;'});
			button.update(new GwtMessage().getMessage("Run in Background"));
			button.observe("click", function(event) {
				var cancelButton = $(cancelButtonId);
				if (cancelButton)
					cancelButton.disable();

				runBackgroundPoll($('tracker_id').value);
				dd.destroy();
			});

			// Add the button to the dialog and make a note of the fact that you added it
			var buttonPanel = $('buttonsPanel');
			buttonPanel.appendChild(button);
			dd.hasRunInBackgroundButton = true;
		}
	});

	showProgressButton(true);
	dd.render();
}

function updateWarningBoxAndConflictButton() {
	// Get values of all fields to determine if conflict detection should be allowed or not
	var cmdbCi = g_form.getValue('cmdb_ci');
	var startDate = g_form.getValue('start_date');
	var endDate = g_form.getValue('end_date');
	var conflictMode = $('conflict_mode').value;
	var affectedItemCount = $('affected_item_count').value;

	// Get references to the two gui widgets you intend to enable/disable
	var warningBox = $('conflictDetectionStatus');
	var checkConflictsButton = $('conflict_action_run');

	// Case1: Basic Mode + Configuration Item + Planned Start Date + Planned End Date
	if (conflictMode == 'basic' && cmdbCi != '' && startDate != '' && endDate != '') {
		warningBox.hide();
		checkConflictsButton.enable();
		return true;
	}

	// Case2: Advanced Mode + Configuration Item + Planned Start Date + Planned End Date
	if (conflictMode == 'advanced' && cmdbCi != '' && startDate != '' && endDate != '') {
		warningBox.hide();
		checkConflictsButton.enable();
		return true;
	}

	// Case3: Advanced Mode + Affected Items + Planned Start Date + Planned End Date
	if (conflictMode == 'advanced' && parseInt(affectedItemCount) != 0 && startDate != '' && endDate != '') {
		warningBox.hide();
		checkConflictsButton.enable();
		return true;
	}

	// Default: Do not allow User to run conflict detection
	warningBox.show();
	checkConflictsButton.disable();
	return false;
}

function showProgressButton(boolValue) {
	if (boolValue) {
		$("conflict_run_state").value = "executing";
		$("conflict_action_run").innerHTML = new GwtMessage().getMessage("View Progress");
	} else {
		$("conflict_run_state").value = "ready";
		$("conflict_action_run").innerHTML = new GwtMessage().getMessage("Check Conflicts");
	}
}

function runBackgroundPoll(sysId) {
	if (sysId != "") {
		var ga = new GlideAjax('ChangeConflictAJAXProcessor');
		ga.addParam('sysparm_name', 'getTrackerRecord');
		ga.addParam('sysparm_tracker_id', sysId);
		ga.getXMLAnswer(function (answer){
			receiveMessage(answer.evalJSON());
		});
	}
}

function cancelConflictDetection(sysId) {
	if (sysId != "") {
		var ga = new GlideAjax('ChangeConflictAJAXProcessor');
		ga.addParam('sysparm_name', 'cancel');
		ga.addParam('sysparm_tracker_id', sysId);
		ga.getXML();
	}
}

function everyTenPercent(percent, handler) {
	this.data = this.data || [false, false, false, false, false, false, false, false, false, false, false];
	var slot = ((Math.round(percent / 10) * 10) / 10);
	if (this.data[slot])
		return;
	this.data[slot] = true;
	handler();
}

function refreshConflicts() {
	var conflictLists = GlideList2.getListsForTable("conflict");
	var impactedCIs = GlideList2.get(g_form.getTableName() + '.task_cmdb_ci_service.task');
	conflictLists.push(impactedCIs);
	for (var i = 0; i < conflictLists.length; ++i)
		if (conflictLists[i]) //Check that the list is valid before trying to refresh
			conflictLists[i].refresh();
}

function receiveMessage(tracker) {
	/**
	* 0 - Pending
	* 1 - Running
	* 2 - Successful
	* 3 - Failed
	* 4 - Cancelled
	*/
	if (tracker.state == 0 || tracker.state == 1) {
		everyTenPercent(tracker.percent_complete, refreshConflicts);
		$("conflict_status").update(new GwtMessage().getMessage("{0}% completed", tracker.percent_complete));
		setTimeout(function() {
			this.runBackgroundPoll($("tracker_id").value);
		}, 2000);
	} else {
		$("tracker_id").value = "";
		showProgressButton(false);

		switch (tracker.state - 0){
			case 2:
				refreshConflicts();
				updateConflictLastRun(tracker.timestamp);
				updateConflictStatus();
				$("conflict_status").update(new GwtMessage().getMessage("Completed"));
				break;
			case 3:
			case 4:
				deleteConflicts(tracker);
				break;
		}

		setTimeout(function() {
			$("conflict_status").update("");
		}, 5000);
	}
}

function deleteConflicts(trackerObj){
	if (trackerObj.state == 3)
		$("conflict_status").update(new GwtMessage().getMessage("Failed"));

	if (trackerObj.state == 4)
		$("conflict_status").update(new GwtMessage().getMessage("Canceled"));

	var ga = new GlideAjax('ChangeConflictAJAXProcessor');
	ga.addParam('sysparm_name', 'deleteConflicts');
	ga.addParam('sysparm_sys_id', g_form.getUniqueValue());
	ga.getXML(function(){
		refreshConflicts();
		updateConflictLastRun("");
		g_form.setValue('conflict_status', 'Not Run');
	});
}

function updateConflictLastRun(timestamp) {
	// update the field which gets displayed when time displayed in 'calendar' or 'both' modes
	var conflictLastRunCalendar = $('sys_readonly.' + g_form.getTableName() + '.conflict_last_run');
	if (conflictLastRunCalendar)
		conflictLastRunCalendar.setValue(timestamp);

	// update the field which gets displayed when time displayed in 'timeAgo' mode
	var conflictLastRunTimeAgo = $(g_form.getTableName() + '.conflict_last_run.timeago');
	if (conflictLastRunTimeAgo)
		conflictLastRunTimeAgo.update(new GwtMessage().getMessage("Just now"));
}

function updateConflictStatus() {
	var conflictLastRun = $('sys_readonly.' + g_form.getTableName() + '.conflict_last_run');
	var ga = new GlideAjax("ChangeConflictAJAXProcessor");
	ga.addParam('sysparm_name', 'getConflictData');
	ga.addParam('sysparm_change_id', g_form.getUniqueValue());
	ga.getXML(function(message) {
		var conflictInfo = message.responseXML.documentElement.getAttribute("answer").evalJSON();
		if (conflictInfo.conflictCount === 0) {
			if (conflictLastRun == '')
				g_form.setValue('conflict_status', 'Not Run');
			else {
				g_form.setValue('conflict_status', 'No Conflict');
				updateConflictLastRun(conflictInfo.timestamp);
			}
		} else {
			g_form.setValue('conflict_status', 'Conflict');
			updateConflictLastRun(conflictInfo.timestamp);
		}
	});
}

[sushantmalsure · Accepted solution]

OK Along with above changes in client script , update following ChangeRequestConflictUtils :

function initializeConflictDetection() {

	var trackerId = $('tracker_id').value;
	if (trackerId !== "") {
		runBackgroundPoll(trackerId);
		showProgressButton(true);
	}

	// Ensure the warning message and check conflicts button are
	// correctly shown/hidden (Poll every 2 seconds in case User has
	// cleared one of the 3 mandatory conflict detection fields)
	setInterval(updateWarningBoxAndConflictButton, 2000);

	setTimeout(function() {
		if (!g_form.isNewRecord() && ($('tracker_id').value !== "")) {
			if (updateWarningBoxAndConflictButton()) {
				updateConflictStatus();
				refreshConflicts();
			}
		}
	}, 1000);

	$("conflict_action_run").observe("click", function(event) {
		event.stop();

		// If we have unfilled mandatory fields then do not progress
		if (!g_form.mandatoryCheck())
			return;
		
		if (g_form.getValue('type')== 'emergency') // to make sure conflict calculation not to run
			return;

		if (g_form.isNewRecord() || g_form.modified){
			// Add a hidden parameter to indicate that the run conflict detection should be run after the form has saved
			var afterSaveURL = new GlideURL();

			if (g_form.isNewRecord())
				afterSaveURL.setFromString(g_form.getTableName() + '.do?sys_id=' + g_form.getUniqueValue());
			else
				afterSaveURL.setFromCurrent();

			addHidden(g_form.getFormElement(), 'sysparm_goto_url', afterSaveURL.getURL().replace(g_form.getTableName() + '.do','change_conflict_ui.do'));
			g_form.save();
		} else
		runConflictDetection();
	});

	//Add event listener for list v2 changes for Affected CI's
	CustomEventManager.observe('partial.page.reload', function (elem, e) {
		if (e && e.listID === g_form.getTableName() + '.task_ci.task')
			$('affected_item_count').value = e.totalRows;
	});

	//Add event listener for list v3 changes for Affected CI's
	CustomEventManager.observe('g_list.api.refresh', function (e) {
		if (e && e.listId === g_form.getTableName() + '.task_ci.task')
			$('affected_item_count').value = GlideList.get(g_form.getTableName() + '.task_ci.task').getRowCount();
	});

	var runTrackerEl = $('run_tracker_ui');
	if (runTrackerEl && runTrackerEl.value == 'true')
		runConflictDetection();
}

function getSchedulingConflictMessage() {
	var startDateReadOnly = g_form.is ("", g_form.getControl("start_date"));
	var endDateReadOnly = g_form.isReadOnly("", g_form.getControl("end_date"));

	if (startDateReadOnly || endDateReadOnly)
		return new GwtMessage().getMessage("Scheduling conflict detected. Review the Conflicts form section.");
	return new GwtMessage().getMessage("The Planned Start or Planned End Data falls within a Scheduled Change Freeze. Use the <a href='javascript&colon;void(0);' onclick='openNextAvailableTime()'>Scheduling Assistant</a> to avoid conflicts. If the change MUST occur at this time then approval will be needed from Joey Sudomir (including for Standard Changes)");
}

function runConflictDetection() {
	var cancelButtonId = 'cancelButton';
	var backgroundlButtonId = 'runInBackgroundButton';

	var dd = new GlideModal("simple_progress_viewer", true, "40em", "10.5em");
	dd.setTitle(new GwtMessage().getMessage("Checking conflicts"));
	dd.setPreference('sysparm_progress_name', "Conflict Checker");
	dd.setPreference("sysparm_renderer_expanded_levels", "0");
	dd.setPreference("sysparm_renderer_hide_drill_down", true);

	if ($('tracker_id').value == "") {
		dd.setPreference("sysparm_ajax_processor", "ChangeConflictAJAXProcessor");
		dd.setPreference("sysparm_sysid", g_form.getUniqueValue());
	} else

	dd.setPreference('sysparm_renderer_execution_id', $('tracker_id').value + "");
	dd.setPreference("sysparm_button_close", new GwtMessage().getMessage("Close"));

	dd.on("executionComplete", function(trackerObj) {
		receiveMessage(trackerObj);

		if (trackerObj.state == 4){
			var progressContainer = $("simple_progress_viewer");
			if (progressContainer)
				progressContainer.down("#container").innerHTML = $("conflict_canceled_progress_status").innerHTML;
		}

		var closeBtn = $("sysparm_button_close");
		if (closeBtn) {
			closeBtn.onclick = function() {
				showProgressButton(false);
				dd.destroy();
			};
		}

		var cancelButton = $(cancelButtonId);
		if (cancelButton)
			cancelButton.hide();

		var backgroundButton = $(backgroundlButtonId);
			if (backgroundButton)
				backgroundButton.hide();
	});

	dd.on("beforeclose", function() {
		runBackgroundPoll($('tracker_id').value);
	});

	dd.on("renderStatus", function(trackerObj) {
		// Record the value of the tracker for future use
		$('tracker_id').value = trackerObj.sys_id;

		// Add the cancel button
		if (!dd.hasCancelButton){
			// Create a button that closes the dialog when it is clicked
			// (But continues to run conflict detection in the background)
			var button = new Element('button', {'id': cancelButtonId, 'class': 'btn btn-default', 'style': 'margin: 0px 4px 0px 4px;'});
			button.update(new GwtMessage().getMessage("Cancel"));
			button.observe("click", function(event) {
				var backgroundButton = $(backgroundlButtonId);
				if (backgroundButton)
					backgroundButton.disable();

				cancelConflictDetection($('tracker_id').value);
			});

			// Add the button to the dialog and make a note of the fact that you added it
			var buttonPanel = $('buttonsPanel');
			buttonPanel.appendChild(button);
			dd.hasCancelButton = true;
		}

		// Add the Run in background button
		if (!dd.hasRunInBackgroundButton){
			// Create a button that closes the dialog when it is clicked
			// (But continues to run conflict detection in the background)
			var button = new Element('button', {'id': backgroundlButtonId, 'class': 'btn btn-primary', 'style': 'margin: 0px 4px 0px 4px;'});
			button.update(new GwtMessage().getMessage("Run in Background"));
			button.observe("click", function(event) {
				var cancelButton = $(cancelButtonId);
				if (cancelButton)
					cancelButton.disable();

				runBackgroundPoll($('tracker_id').value);
				dd.destroy();
			});

			// Add the button to the dialog and make a note of the fact that you added it
			var buttonPanel = $('buttonsPanel');
			buttonPanel.appendChild(button);
			dd.hasRunInBackgroundButton = true;
		}
	});

	showProgressButton(true);
	dd.render();
}

function updateWarningBoxAndConflictButton() {
	// Get values of all fields to determine if conflict detection should be allowed or not
	var cmdbCi = g_form.getValue('cmdb_ci');
	var startDate = g_form.getValue('start_date');
	var endDate = g_form.getValue('end_date');
	var conflictMode = $('conflict_mode').value;
	var affectedItemCount = $('affected_item_count').value;

	// Get references to the two gui widgets you intend to enable/disable
	var warningBox = $('conflictDetectionStatus');
	var checkConflictsButton = $('conflict_action_run');

	// Case1: Basic Mode + Configuration Item + Planned Start Date + Planned End Date
	if (conflictMode == 'basic' && cmdbCi != '' && startDate != '' && endDate != '') {
		warningBox.hide();
		checkConflictsButton.enable();
		return true;
	}

	// Case2: Advanced Mode + Configuration Item + Planned Start Date + Planned End Date
	if (conflictMode == 'advanced' && cmdbCi != '' && startDate != '' && endDate != '') {
		warningBox.hide();
		checkConflictsButton.enable();
		return true;
	}

	// Case3: Advanced Mode + Affected Items + Planned Start Date + Planned End Date
	if (conflictMode == 'advanced' && parseInt(affectedItemCount) != 0 && startDate != '' && endDate != '') {
		warningBox.hide();
		checkConflictsButton.enable();
		return true;
	}

	// Default: Do not allow User to run conflict detection
	warningBox.show();
	checkConflictsButton.disable();
	return false;
}

function showProgressButton(boolValue) {
	if (boolValue) {
		$("conflict_run_state").value = "executing";
		$("conflict_action_run").innerHTML = new GwtMessage().getMessage("View Progress");
	} else {
		$("conflict_run_state").value = "ready";
		$("conflict_action_run").innerHTML = new GwtMessage().getMessage("Check Conflicts");
	}
}

function runBackgroundPoll(sysId) {
	if (sysId != "") {
		var ga = new GlideAjax('ChangeConflictAJAXProcessor');
		ga.addParam('sysparm_name', 'getTrackerRecord');
		ga.addParam('sysparm_tracker_id', sysId);
		ga.getXMLAnswer(function (answer){
			receiveMessage(answer.evalJSON());
		});
	}
}

function cancelConflictDetection(sysId) {
	if (sysId != "") {
		var ga = new GlideAjax('ChangeConflictAJAXProcessor');
		ga.addParam('sysparm_name', 'cancel');
		ga.addParam('sysparm_tracker_id', sysId);
		ga.getXML();
	}
}

function everyTenPercent(percent, handler) {
	this.data = this.data || [false, false, false, false, false, false, false, false, false, false, false];
	var slot = ((Math.round(percent / 10) * 10) / 10);
	if (this.data[slot])
		return;
	this.data[slot] = true;
	handler();
}

function refreshConflicts() {
	var conflictLists = GlideList2.getListsForTable("conflict");
	var impactedCIs = GlideList2.get(g_form.getTableName() + '.task_cmdb_ci_service.task');
	conflictLists.push(impactedCIs);
	for (var i = 0; i < conflictLists.length; ++i)
		if (conflictLists[i]) //Check that the list is valid before trying to refresh
			conflictLists[i].refresh();
}

function receiveMessage(tracker) {
	/**
	* 0 - Pending
	* 1 - Running
	* 2 - Successful
	* 3 - Failed
	* 4 - Cancelled
	*/
	if (tracker.state == 0 || tracker.state == 1) {
		everyTenPercent(tracker.percent_complete, refreshConflicts);
		$("conflict_status").update(new GwtMessage().getMessage("{0}% completed", tracker.percent_complete));
		setTimeout(function() {
			this.runBackgroundPoll($("tracker_id").value);
		}, 2000);
	} else {
		$("tracker_id").value = "";
		showProgressButton(false);

		switch (tracker.state - 0){
			case 2:
				refreshConflicts();
				updateConflictLastRun(tracker.timestamp);
				updateConflictStatus();
				$("conflict_status").update(new GwtMessage().getMessage("Completed"));
				break;
			case 3:
			case 4:
				deleteConflicts(tracker);
				break;
		}

		setTimeout(function() {
			$("conflict_status").update("");
		}, 5000);
	}
}

function deleteConflicts(trackerObj){
	if (trackerObj.state == 3)
		$("conflict_status").update(new GwtMessage().getMessage("Failed"));

	if (trackerObj.state == 4)
		$("conflict_status").update(new GwtMessage().getMessage("Canceled"));

	var ga = new GlideAjax('ChangeConflictAJAXProcessor');
	ga.addParam('sysparm_name', 'deleteConflicts');
	ga.addParam('sysparm_sys_id', g_form.getUniqueValue());
	ga.getXML(function(){
		refreshConflicts();
		updateConflictLastRun("");
		g_form.setValue('conflict_status', 'Not Run');
	});
}

function updateConflictLastRun(timestamp) {
	// update the field which gets displayed when time displayed in 'calendar' or 'both' modes
	var conflictLastRunCalendar = $('sys_readonly.' + g_form.getTableName() + '.conflict_last_run');
	if (conflictLastRunCalendar)
		conflictLastRunCalendar.setValue(timestamp);

	// update the field which gets displayed when time displayed in 'timeAgo' mode
	var conflictLastRunTimeAgo = $(g_form.getTableName() + '.conflict_last_run.timeago');
	if (conflictLastRunTimeAgo)
		conflictLastRunTimeAgo.update(new GwtMessage().getMessage("Just now"));
}

function updateConflictStatus() {
	var conflictLastRun = $('sys_readonly.' + g_form.getTableName() + '.conflict_last_run');
	var ga = new GlideAjax("ChangeConflictAJAXProcessor");
	ga.addParam('sysparm_name', 'getConflictData');
	ga.addParam('sysparm_change_id', g_form.getUniqueValue());
	ga.getXML(function(message) {
		var conflictInfo = message.responseXML.documentElement.getAttribute("answer").evalJSON();
		if (conflictInfo.conflictCount === 0) {
			if (conflictLastRun == '')
				g_form.setValue('conflict_status', 'Not Run');
			else {
				g_form.setValue('conflict_status', 'No Conflict');
				updateConflictLastRun(conflictInfo.timestamp);
			}
		} else {
			g_form.setValue('conflict_status', 'Conflict');
			updateConflictLastRun(conflictInfo.timestamp);
		}
	});
}

Changes present on line 30