Update the activity logs on Requests

[cdukes001]

Does anyone know how to update the activity logs on Request to include emails?   I would also need to update all activity logs with group transfer/change.

[Ivano B]

HI Carla

You should be able to update the activity log fields from the funnel icon.

Here's an example on incident but something similar must be available on request/requested item

Click on the configure available fields

And select these 2 fields from the list

[Mike Allen]

This may be the most authoritatively answered thread in the history of the community forums.

[Chuck Tomasi]

LOL! I agree. Let's see if Abhinay and Pradeep can answer too!

[Anurag Tripathi]

Sadly....still marked as   'Not Answered'

[cdukes001]

Trying to see where to mark as answered…