Update the activity logs on Requests

cdukes001
Mega Expert

Does anyone know how to update the activity logs on Request to include emails?   I would also need to update all activity logs with group transfer/change.

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

Use the funnel on the right to configure available fields.



find_real_file.png



Add the Sent/Received Emails (and assignment group if you need.)



find_real_file.png


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12 REPLIES 12

You should be able to mark the individual answer as correct and/or helpful and that will mark the question answered.


I was not logged in anymore. Once I logged back in I could see the option. Thanks for all the quick response.


Thank you. This worked perfectly.