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12-15-2022 05:23 AM
Dear,
I take some times to look on various topics, but didn't find any answer.
I use the record producer "create case". On this RP, I added a variable set. I'd like to map the choice from the variable set to the created case.
How can I achieve this? using a catalog script? I don't know how to retrieve the created case sys_id.
From a Business Rule? I don't know how to retrieve the record producer variables?
Any other clue?
Many thanks
Séb
Solved! Go to Solution.
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12-15-2022 05:28 AM
you just need to add below in record producer script:
current.field_name = producer.variable_name;
Please mark the answer correct/helpful accordingly.
Raghav
MVP 2023
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12-15-2022 05:28 AM
you just need to add below in record producer script:
current.field_name = producer.variable_name;
Please mark the answer correct/helpful accordingly.
Raghav
MVP 2023

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12-15-2022 05:32 AM
With Record producer you can directly set the variable with table field name.
You have to select table name for RP then you can map fields with variables.
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12-15-2022 06:01 AM
Many thanks... was simple 😄