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‎08-23-2017 12:44 AM
Hi all,
I have requirement .we have incident record when we right click that record it has to show custom UI action called update priority.if I click that it has open a dialog window and it should have field called priority with options..if select any priority and tries to submit .once submitted that priority should needs to update in original record.
for that i have created
UI action :
function updatePriority() {
var sysId = typeof rowSysId == 'undefined' ? gel('sys_uniqueValue').value : rowSysId;
var input_priority = gel('priority');
var gDialog = new GlideDialogWindow("inc_update_priority");
gDialog.setTitle("Update Priority");
gDialog.setPreference('sysparm_sysID', sysId);
gDialog.setPreference('sysparm_table', "incident");
gDialog.setPreference('input_priority',input_priority);
gDialog.render();
}
Ui page : inc_update_priority
Html :
<g:ui_form>
<input type="hidden" id="incidentSysID" name="incidentSysID" value="${sysparm_sysID}"/>
<!-- Get the values from dialog preferences -->
<g:evaluate var="jvar_comments_text"
expression="RP.getWindowProperties().get('comments_text')" />
<!-- Set up form fields and labels -->
<table width="100%">
<tr>
<td>
<!-- Comments text field (Contains comments from originating record as a default) -->
<select name="priority" id="priority" mandatory="true" value="${jvar_comments_text}" >
<option value="1">1 - Critical</option>
<option value="2">2 - High</option>
<option value="3">3 - Moderate</option>
<option value="4">4 - Low</option>
</select>
</td>
</tr>
<tr>
<td colspan="2">
</td>
</tr>
<tr id="dialog_buttons">
<td colspan="2" align="right">
<!-- Add OK/Cancel buttons. Clicking OK calls the validateComments script -->
<g:dialog_buttons_ok_cancel ok="return validateComments()" ok_type="button" cancel_type="button" />
</td>
</tr>
</table>
</g:ui_form>
Client Script :
function validateComments() {
//This script is called when the user clicks "OK" in the dialog window
var priority = gel("priority").value;
alert(+priority);
}
GlideDialogWindow.get().destroy();
This Ui action is updating the priority , when i checked as form button, in list view its not updating the priority, can anyone please help
Solved! Go to Solution.
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‎08-23-2017 02:31 AM
Hi Saranya,
yes GlideRecord works in client script of ui page.
Also use window.location.reload(); instead of location.reload()
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎08-23-2017 02:28 AM
function validateComments() is in client side of Ui page,
can i use gliderecord over there?
even if i try that shows error in 'location.reload();'
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‎08-23-2017 02:31 AM
Hi Saranya,
yes GlideRecord works in client script of ui page.
Also use window.location.reload(); instead of location.reload()
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎08-23-2017 07:11 AM