Hoping there is an easy answer for this. We have have records on the cmdb_ci_appl table and we want to change the standardized approach we have taken thus far with inserting records onto this table. As it stands now, the Application name is a combination of the business application and the environment the object lives on. We want to change this to the Business Application Number and the environment it lives on.
The problem we are facing is that anytime we make a change to the application name, the system Automatically reverts it back to the previously stored name. to my best efforts, I have not been able to find the job that performs this function.
I have also noticed that this only seems to be happening with records that have a defined relationship with other CMDB records. Servers, app services, business applications, ect. Am I perhaps trying to make this change in the wrong place? or is this even a doable ask?
