{URI_REF} is not navigating users to required record after upgrading instance.

[Kishor O]

Before upgrading our instance from Utah to Washington, most of the notifications {URI_REF} generated a link and navigated us to the appropriate record but after upgrading the instance it is navigating user to homepage.

[Dr Atul G- LNG]

Hi @Kishor O 

It might be some upgrade issue. please check all conflicts / skip records and try cache.do 

[Community Alums]

Hi @Kishor O ,

Try using URI instead of URI_REF. The redirection code should look something this: 

<a href="${URI}">View Record</a>

Thanks,

Hope this helps.