{URI_REF} is not navigating users to required record after upgrading instance.

Kishor O
Tera Sage

‎06-16-2024 11:41 PM

Before upgrading our instance from Utah to Washington, most of the notifications {URI_REF} generated a link and navigated us to the appropriate record but after upgrading the instance it is navigating user to homepage.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-16-2024 11:50 PM

Hi @Kishor O 

 

It might be some upgrade issue. please check all conflicts / skip records and try cache.do 

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HrishabhKumar
Kilo Sage

‎06-17-2024 12:00 AM

Hi @Kishor O ,

Try using URI instead of URI_REF. The redirection code should look something this: 

<a href="${URI}">View Record</a>

 

Thanks,

Hope this helps.

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