URL to show a record from a table in Service Portal?

patricklatella
Mega Sage

Hi all, I've got a requirement to show a single record from a custom table in Service Portal.  What would the URL be for this?  Do I need to create a custom page? 

My table name is [u_core_request]

My Portal suffix is "leg"

thanks!

1 ACCEPTED SOLUTION

Joel Millwood2
Kilo Guru

Hi Patrick,

https://instanceName.service-now.com/leg?id=form&table=u_core_request&sys_id=sys_id should take you to the form view of the record in question or id=ticket for the ticket view.

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12 REPLIES 12

Joel Millwood2
Kilo Guru

Hi Patrick,

https://instanceName.service-now.com/leg?id=form&table=u_core_request&sys_id=sys_id should take you to the form view of the record in question or id=ticket for the ticket view.

excellent, thanks Joel!

patricklatella
Mega Sage

Hi Joel, one other question...is there a way to show this record in the portal so that it also shows the UI Actions same as if in the core platform?  Here's a screen shot of what I'm trying to reproduce in SP. 

 

find_real_file.png

Hi Patrick,

The UI actions will still appear on the form in the Service Portal (at the bottom of the record) depending on conditions and if the user in question has access to be able to perform those operations.