User-defined Approval & Assignment Groups on Request Item

steveturley
Tera Guru

‎12-08-2023 02:35 AM

Hi all

 

Is it possible to have a Request Item which allows the user to choose the approval groups that would be used to approve the item and the assignment groups to which the resulting SCTASKS would be created to?

 

If so, how would I begin to go about creating it?

 

Thanks! 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-08-2023 02:51 AM

Hi @steveturley 

Practically it can be done in Flow but logically not to be done. Request catalog is something which must have standard process of fulfilment. If user add the approver by own it can be bias as well.

 

To do this

Create 2 varaible

- Approver - Ref to sys user

- Assignment group - Ref to Group table

and in flow use these value for task creation.

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