User information displaying different on separate instances

Thereza Van der · ‎06-06-2024

Good afternoon everybody

I attach two screenshots of a user record on our prod and dev environments. I would like to know why it displays different. I would like it to always display the name and not the user ID.

Regards

Thereza

Robbie · ‎06-06-2024

Hi @Thereza Van der,

This is very easily configured.

Simply right click on the User form and select 'Configure' > 'Dictionary'.

Navigate to the 'Name' field and change the 'Display' value to true as shown below.

This will resolve the display to show the name.

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.

Thanks, Robbie

View solution in original post

Zach Koch · ‎06-06-2024

That is controlled by the Display column on your table. In your Prod screenshot and environment, Name (combination of first and last name) column probably has Display set as True. In your Dev screenshot you can see that the User ID (user_name) column has the Display value set as True. To change this, you will have to go to the table and change the desired column to Display as True. Keep in mind you can only have one column set as Display is True.

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!

Thereza Van der · ‎06-06-2024

Thanks for the prompt response everyone 🙂