User Lookup when sharing reports to include other user data than just their name

[jlaue]

Hello - 

When sharing reports with users, we would like the User Lookup to also show other user data values, such as Location and User ID.  We have a lot of users in the table so it is tough to determine the correct user for names that match.  You need to add them and then click on the reference icon to validate it is the actual user you are looking for.  We would like to include the user's Location and their User ID in the lookup to make it easier to find them.

Thanks!!

[Dr Atul G- LNG]

Hi @jlaue 

I doubt it is do able here. 

[Vishal Jaswal · Accepted solution]

Good one @jlaue 

Sharing Settings on report is due to below AngularJS which is controlled by ServiceNow:  yourinstance.service-now.com/reportdesigner/controllers/controller.reportDesigner.js

I believe one additional click to the magnifying glass (Find User) and then Configure > List Layout will solve this requirement temporarily and for a permanent solution I would request to submit an Idea: https://support.servicenow.com/ideas  and share here so that most like us can vote it. 

I found one from 5 years ago which was marked as Unlikely to implement: https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=bf83438cdb6814101cd8a345ca9619e2&s... 

[Ankur Bawiskar]

@jlaue 

it is achievable.

apply ref qualifier here to this field in your instance

https://instanceName.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=96868610db321300cc23178b689619aa%26sysparm_view=advanced

Output: I applied filter to show user from particular company and I was able to see only 1 user.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@jlaue 

Hope you are doing good.

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If my response helped please mark it correct and close the thread so that it benefits future readers.