User Name not being displayed in the "Users" Select box in User criteria page.

[Chitra23]

Hi,

I'm trying to add a user criteria in which I'm selecting a contact from "vm_Vdr_Contact" in the "Users" Selectbox  in the User criteria page.  I'm able to find and select the vendor contact using the magnifying glass in the users selectbox. However the name of the contact is not displayed in the selectbox. Only a blank line is seen.(refer the attached pic). 

when I inspect the record in the browser developer tool, I can  see the value field being populated with the sys_id of the contact. Only name is not being displayed. 

I can see that the "vm_Vdr_Contact" table as an ACL for first name and last name fields. But my id has the roles mentioned in the ACL.

I have the following roles admin, vendor_reader.

Thanks in advance.

[Ankur Bawiskar]

@Chitra23 

did you check field level READ ACL on name field?

[Chitra23]

@Ankur Bawiskar  

Ye. It has an ACL with Venore_contact and vendor_reader roles. My id has "vendor_reader" role.

[Ankur Bawiskar]

@Chitra23 

then use script in user criteria

[Chitra23]

@Ankur Bawiskar 

I found out the issue. The list collector was displaying the preferred name which was empty for the vendor contact record. I have populated the preferred Name field and it is getting displayed now.