I have setup a remote instance in update source (in order to get update set from dev instance) now I am trying to automate retrieve completed update set functionality which is basically an UI action. Is there any way to call this UI action i.e. Retri...
Hi Team,We are integrating Servicenow with an custom application from my client, using SOAP webservice. We have created an WSDL and when they try to access the wsdl from their end, the below error is occuring,javax.xml.ws.soap.SOAPFaultException: o...
Hi all,I have the following onLoad script on our change request table which works fine, but when a user then edits one of those fields the messages disappear?function onLoad() {g_form.showFieldMsg('description','A high level, non-technical, overview ...
Hi All, I'm trying to understand how exactly the email accounts work in Servicenow, we've both email accounts setup ServiceNow SMTP and ServiceNow POP3. SMPT account has a username of instance@service-now.com which is included in all su...
The OOB Service Portal approvals page doesn't apparently check permissions. If an EOS user has the link to a specific approval page (such as "sp?id=approval&table=sysapproval_approver&sys_id=${sys_id}") from somebody sharing an email or link with t...
Hi All,The login button on the menu on the portal I am configuring is not taking me to a login page for the portal but instead re-directing me to the login page for the desktop SN instance. Not sure what configuration I am missing.I am expecting to...
Hi, Is it possible to auto populate the field values when the survey form loads? If, yes can you please help me on this?
Looking for guidance on how to accomplish a specific task using a record producer.There is an HTML variable that is available on a record producer that can be used for advanced formatting of that variable. I would like to add additional formatting to...
How do I make annotations visible for all the users and make annotation toggle icon and pop up message invisible?
I added an annotation to the form layout on a table that all users have read access to and some have write access to. It only seems to show up when you are logged in as admin. Is this normal behavior for an annotation?
I see a bunch of screenshots on the community forms where admins have an Add To Update Set button on configuration records, is this part of a plugin or a custom add?Matt Saxton
I have started receiving the following error since upgrading to Jakarta from Helsinki. Jakarta is at jakarta-05-03-2017__patch2-07-25-2017_08-11-2017_0919. I am not sure if the error is related to the *Undefined jelly:jvar or the access to the getNam...
I just read about Embedded Lists but I am unable to get its exact usage. Please help me in this.
Hi Everyone,I want to grant permission to impersonate users only to certain users.I want to give User A the right to impersonate User B. I do not want to impersonate other than user B.How should I set up?regards.
Hi All,I have created order guide for 3 items.All 3 three item's form available in the order guide but I need to provide 3 check box to each items in the order guide.respectove Form needs to opened once user checks the check box.User should able to s...
