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Unauthorized Changes

In the Change Module to Capture the Unauthorized Changes we have a Check Box to capture the Unauthorized changes. But this field should be only visible to Change Managers.How to achieve this?? Any Suggestion from anyone??

shid077 by Tera Contributor
  • 1120 Views
  • 1 replies
  • 0 helpfuls

How to aggregate records in a database view?

Hi, I'm looking for some help on a database view. Basically, I have 2 custom sub tables (all extend the task table) which all reference records in another custom master table (again, extends the task table). The sub tables all have a many-to-one rela...

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Christian62 by Kilo Contributor
  • 2173 Views
  • 2 replies
  • 0 helpfuls

Unable to activate identity provider

hello, On clicking the test connection button, there is no error shown, But after that when i click on the activate button, it is giving the message  "Before activating an IdP record, you must Test the connection to the IdP". When i click on test con...

reeba1 by Tera Contributor
  • 1185 Views
  • 2 replies
  • 0 helpfuls

Resolved! Unloadable and Run Once fields in Fix Scripts

Hi, I could not understand the meaning and use of the of the fields "unloadable" and "run once" in fix scripts from docs.service-now.com. Could someone please elaborate in simpler language. Thanks in advance!

Resolved! Event fired but notification not sent

We have a notification set up that isn't sending when the event is fired. This is the set up for the notification:My workflow shows that the event was triggered:I found the event in the event list:But, the notification was not triggered. I see other ...

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Resolved! List to array

Hello,   I am trying to run this script on a business rule on the std_change_proposal table but nothing is being returned in the while loop. (function executeRule(current, previous /*null when async*/) {        //u_m2m_std2chg        var chgs = [];  ...

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Woz by Tera Contributor
  • 2825 Views
  • 3 replies
  • 1 helpfuls

new Date("2018-06-19") throws invalid date error

Silly question, but does anyone know why following is not working on Jakarta Patch6, or is it just me var date3 = new Date("2018-06-19");gs.print(date3.toString()); Throws Invalid Date error    

HV1 by Mega Guru
  • 1710 Views
  • 4 replies
  • 0 helpfuls

How do you edit/add group members from the portal?

Hello, so I have a task to allow users to edit their group members from the portal given that they have the right roles. However the portal does not have the same functionalities such as the client side. For example, in the portal when the user selec...

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thoma5 by Giga Contributor
  • 1496 Views
  • 2 replies
  • 0 helpfuls

Resolved! Inbound REST web service question

Hello community,I need some answers, guidance and advise on an integration we're working on with an external system MIM (Microsoft Identity Manager).Basically in ServiceNow we're are managing users requests for SAP roles exemptions (created through S...

Sergio24 by Kilo Expert
  • 2827 Views
  • 12 replies
  • 0 helpfuls