HI,I wanted to provide a logo for My Company. But whenever I am clicking on my company from my company module, It is showing record not found. I am able to access all other core_company records directly from core_company.list. Please let me know if w...
I have few report on ServiceNow portal, I frequently pull the report manually, export it to excel and import into a database for further analysis. Is there a way to automate the downloading part from servicenow portal without any additional privilege...
I have a Catalog Client Script that applies to a Variable Set. While I can get to all of the variable within the set I need to pull back a reference to the sc_cat_item that is the parent(the form in which the variables reside) of this variable set. I...
Hi guys!I have an issue with the Users/Groups in fields on the Notification form (under the Who will receive tab) and I am completely stumped. The design of this notification is to send an e-mail to the person assigned to the Change Request when an e...
i have an onChange client script to do some stuff when value on the formfield is changed. Since this field is populated dynamically, every time addOption is executed, Onchange client script gets executed as well.So, When I change a value on the form,...
My company is looking at allowing an external vendor to develop a plugin to interact with our instance to Service Now using the Table API with REST commands. However we clearly want to limit what data can be accessed via these REST commands for secur...
Is there any way to get the display values of the right list collector in a catalog item with a Catalog Script? I am trying to use g_form.getValue but it only returns the sys_ID.
I have a UI Action Form Button to "Copy" the current record. Everything is executed server-side and it works great.However, when they click the button, I want to be able to open up a confirmation dialog box (i.e. "Are you sure? - OK / Cancel") but fr...
Trying to convert from an LDAP import using a transform into a ServiceNow DateTime field. Doing so if in "UNIX time" is easy using setNumericValue, but this doesnt work on AD "Filetime" 18-digit formatting. Has anyone run into this before and been ...
Hi,Here what I am doing :I am trying to request the listed from service catalog.On request one incident gets created and gets assigned to the authorized person for approval.Once the person approve the request there is one script attached that calls t...
Hi All,Based on the conditions, i need to add/remove options from the choice data type fields. I have written 2 scripts. one script is working as expected but in second script it is not clearing the options eventhough it is going into the loop( i hav...
Hi - we've upgraded to Geneva and I"m attempting to update the company banner.I've used GIMP to make the background transparent and to scale the image accordingly.However, upon upload, ServiceNow is minimizing the size. I don't remember having this...
Hi All,I'm new to ServiceNow and i want to know what are all the pros and cons of domain separation. I read Domain separation on wiki but i didn't get to know exact pros and cons of domain separation.Please explain me some pros and cons
We have a custom table to manage our applications, however one of the applications have different sys_id's in our prod and dev instances. This likely occurred because we created the entry in prod, rather than copy it over. I was wondering if there wa...
I would like to track the a specific user's activity (for example: add a record, approve a request, create a report...) on ServiceNow platform. Please let me know How can I do? thanks