So one of my project managers was surfing around the system and noticed that in email logs (sys_email) that some of the entries are showing the email body text in the body text column and some are not, all do show the HTML in the body column. I can n...
I have two custom Tables (u_training_class) & (u_attendee). Attendee is a Related List on the Training Class table. I have a reference field (to sys_user) (u_trainer) on Training Class table where the Trainer will add their name.I have a referenc...
I can easily create a report from the Stories table that pulls in the Parent Enhancement. However, when looking at Enhancements, I find it cumbersome to see the Stories associated with it because the Story isn't contained in the Enhancement table. ...
Hello,I am trying to build an application that collect a report from another application,create an incident and attach to it. I wrote this application in Python. When ever i tried to to attach a file using ecc_queue i am getting an error as below.Res...
We are in the process of upgrading to Helsinki Patch 8 from Geneva Patch 8.We have a JDBC connection to Netcool that currently uses the com.sybase.jdbc3.jdbc.SybDriver. In Helsinki when you click on Test Connection we receive the following error (thi...
Please help me to create an alert with the url in it..
Hi Experts,As i'm moving out of my current company i would like to export all the code which i have developed in the current instance.Can someone guide me the best way to maintain my code for future use.As of now i either save them to a note++ in my ...
I wanted to know if it is possible to make a list collector RO or lock it after a specific value is selected.So if someone selects the N/A value, I don't want them to be able to select anything else, but if they change their minds and they un-select ...
I have a table: u_wfh_equipment_order_listOn that table, I have a true/false field: u_sent_to_end_userThe field is dictionary set to read-only, and, this ACL to only allow admins to alter:Here's the rub though... on the form, I have a UI Action:Wil...
Hello all,This Community is huge and I'm a bit lost but in my Company we work with servicenow and we are a resolver team.We receive many tickets daily and someone have to be taking care and assigning the tickets to someone. Does anybody knows if Serv...
I'm probably missing something obvious here, but how can I find out which groups contain a particular role in Helsinki? When I look at the details of a role, the "related records" tabs show me which users have that role, but not which groups contain ...
Hi SNC,A little tweak here - I have created a UI action which I want to open a URL. As I have it built right now, it opens in a separaate tab of the browser, which is OK, but it would be much nicer if it could open in a popup window in the same brows...
Hi,For some operation i was working on the import sets and for some tables like problem and incident it is creating new records every time even though i set the coalesce filed for the number is true and choice action ignore ....for example if i have ...
Hi guys,I have a custom table where users can log their tickets. Now, our customer needs external users(not SNow users) to be able to log in a ticket on the table and also be able to attach some files while entering the record.How can I achieve this?...
Hi All,There is a catalog Item which has Date variable, while user selecting the date as 04-06-2016, its changes into 0007-08-06. And it's not consistent. To get the rid of this problem I have created another variable as single line text and copy the...
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