User who can only receive password reset notifications

[MiY]

Hello, I have a user who only wants to receive password reset notifications and not other notifications.

To achieve this requirement, I have done the following settings.

- Set "Mandatory" and "Enforce delivery" of the OOTB password reset notification "Password Reset - Reset Link" to TRUE

- Set the "Notification" value of the target user to Disable

However, after the following warning is displayed in the password reset process "Identify", the event "pwd.reset.identify.error.notification" is fired and the password reset notification is not sent.

- User cannot reset password as user disabled notifications for email

How can I achieve the requirement?

[palanikumar]

Hi,

Mandatory and Enforce Delivery should take care of your requirement. If still not working check these:

1) Check whether sys_user table has proper email id of the user (Check for spelling as well)

2) Check whether user is present in Notification Devices table (cmn_notif_device). Add Primary email in this table if no record exist for user. If record exist, then check whether email id is correct.