Using flow designer to apply template
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03-22-2021 03:14 PM
Hello,
I have a flow in flow designer and I would like to use current.applyTemplate when creating a new incident record. I haven't had much luck in finding a way to accomplish this. Please find a screenshot of what I have tried so far.
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Scripting and Coding

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03-22-2021 04:34 PM
Ok well yeah like you need your own action for this it won't work in the create record
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03-22-2021 04:36 PM
Can you please share how I can create the action?

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03-22-2021 05:20 PM
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05-27-2025 10:23 AM
I'm sorry but I tried this and it didn't work. The insert() function returns the sys_id of the record if the insert was successful or null if it wasn't. It doesn't return the actual record that was created.