VA conversational catalog items

[preethigovi]

Hi Team,

I need to make one of record producer to conversational item and i have made it.

There is one error that we must not use DOM objects in client script to make conversational.

This is the client script we use.

function onSubmit() {

   //Type appropriate comment here, and begin script below

    if((g_form.getValue('does_the_proposed_delegate_report_to_the_manager') == 'No') && this.document.getElementsByClassName('get-attachment').length == 0) {

        g_form.addErrorMessage(getMessage('You must attach a confirmation message from your proposed delegates manager with this ticket before proceeding.'));

        return false;

    }  

}

How we can modify so it supports VA.

[Vishal_Jaiswal]

Hi @preethigovi ,

Please use script below and try.

function onSubmit() {

    var reportsToManager = g_form.getValue('does_the_proposed_delegate_report_to_the_manager');
    if (reportsToManager == 'No') {
        if (!g_form.hasAttachments()) {
    
            g_form.addErrorMessage(getMessage('You must attach a confirmation message from your proposed delegates manager with this ticket before proceeding.'));
            return false;
        }
    }

    // If the answer is 'Yes', or if it's 'No' and attachments DO exist, allow submission.
    return true;
}

Regards,

Vishal

[Ankur Bawiskar]

@preethigovi 

where are you doing this validation? native or portal view?

[Sarthak Kashyap]

Hi @preethigovi ,

Can you please try with below script

function onSubmit() {
    var delegateReportsToManager = g_form.getValue('does_the_proposed_delegate_report_to_the_manager');
    var hasAttachment = g_form.hasAttachments(); 

    if (delegateReportsToManager == 'No' && !hasAttachment) {
        g_form.addErrorMessage(getMessage('You must attach a confirmation message from your proposed delegates manager before proceeding.'));
        return false;
    }

    return true;
}

g_form.hasAttachment() will check for attachments.

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[preethigovi]

This catalog client script is not VA supported due to the presence of the following variables in the script: g_form.hasAttachments.