Value of field record is not a GlideRecord

[Bird1]

I am creating an event to remind pending approval of Legal Request ticket and would like to Add Worknote. 

The flow can run smoothly except the Add Worknote, show error as below. Not sure how to fix?

Remark: The flow is triggered by sysapproval_approver table.

And I used approval record > approval for > number to route to ticket record.

[Ankur Bawiskar]

Hi,

you need to have record action for update

Please use Update Record action and select the GlideRecord

Then select the work notes field and it would work

Regards
Ankur

[Bird1]

I changed to update record already but still the same error.

[Ankur Bawiskar · Accepted solution]

Hi,

Don't do extra dot walk for the Record field in Update Record action

Do this

Record - Trigger -> Approval Record -> Approval For

If that doesn't work then use Lookup Record and search with

Sys ID - Trigger -> Approval Record -> Approval For

Then use Update Record and input as GlideRecord from previous step

Regards
Ankur

[Bird1]

I really appreciate for your help. It's workable already. This is my setting.