Variable sets updating UI Policies and removing variable set
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02-23-2018 11:35 AM
I am having issues as this is my first time using shared variable sets on multiple forms
- If I remove a variable set from a catalogue item in DEV when I transfer the update set to TEST environment, the variable set is still attached. I removed the variable set in DEV by clicking on Variable sets - Edit- unselect it and save. I wonder why it still shows in TEST env. Is there a way of removing the update set from my catalogue item where I dont need it.
- I also have a variable set A which is shared among 15 catalogue items. I dont want some of the variables in Variable set A to be displayed on one of the catalogue items 'CAT A'. Do I set a UI policy item 'CAT A' UI policy or on Variable set A's UI Policies.
I also cannot find any training or information with info on managing variables an UI's . Is there someome I can I find information or a video on variable sets. The information on service now is very basic on how to create variable set
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02-23-2018 02:21 PM
If I remove a variable set from a catalogue item in DEV when I transfer the update set to TEST environment, the variable set is still attached.
This shouldn't happen. It should've been captured by your update set. I recommend double-checking that it was captured in the proper update set.
The table that stores the relationships between variable sets and catalog items, is io_set_item. This table is tracked in update sets.
I dont want some of the variables in Variable set A to be displayed on one of the catalogue items 'CAT A'. Do I set a UI policy item 'CAT A' UI policy or on Variable set A's UI Policies.
If some of the variables should only be shown in some catalog items, it should probably be in two different variable sets, but you could hypothetically create a new UI Policy (or maybe client script) to do this. I don't recommend it though.
Variable sets are pretty intuitive and simple. Can you clarify what you'd like to find training or information on specifically?
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02-23-2018 07:35 PM
For your first question check if it is captured in correct update set.
For 2nd, Yes you have to create a UI Policy or Client Script on individual catalog item to hide/show variable from variable set in catalog item.
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10-09-2024 08:15 AM
We can just rename the variable set, so that it will not visible in Test instance again