Variable type URL - how to render as a clickable link

Baggies
Kilo Guru

I have a requirement for a URL type variable to render as a clickable link when displayed in the Variable Editor on the Item or Catalog Task form. Can this be done? I see there is a Variable Type of URL. My assumption is that when the User enters as URL in this variable (eg , https://community.servicenow.com/   ) it will show as   a link in the variable editor.

I have searched the forums, and can only find suggestions for adding macros, or creating UI pages. I am sure it must be simpler than that, or there wouldn't be a URL type.

Any suggestion would be greatly appreciated. Thanks.

10 REPLIES 10

Michael Fry1
Kilo Patron

I don't think it will be clickable, but if you could push it into a URL field on the form (maybe part of your workflow), that should be clickable.


Thanks for the reply Michael, I am still not sure why there is a URL type variable if it doesn't do anything. I'll pester the SNC guys at the next local SNUG


Hi Mark,



Please check the blog below.



URL type variable on catalog form


wiltonr
Giga Contributor

Hi Mark,



Have you gotten anywhere with this?   We are looking for the same thing.   If there is a URL variable on the catalog item, we would like it be clickable from the RITM/Task as well but haven't found a way to do this.



Thanks,


Rhonda WIlton