Variable type URL - how to render as a clickable link
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‎08-29-2017 04:08 PM
I have a requirement for a URL type variable to render as a clickable link when displayed in the Variable Editor on the Item or Catalog Task form. Can this be done? I see there is a Variable Type of URL. My assumption is that when the User enters as URL in this variable (eg , https://community.servicenow.com/ ) it will show as a link in the variable editor.
I have searched the forums, and can only find suggestions for adding macros, or creating UI pages. I am sure it must be simpler than that, or there wouldn't be a URL type.
Any suggestion would be greatly appreciated. Thanks.
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‎08-29-2017 05:13 PM
I don't think it will be clickable, but if you could push it into a URL field on the form (maybe part of your workflow), that should be clickable.
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‎08-29-2017 08:58 PM
Thanks for the reply Michael, I am still not sure why there is a URL type variable if it doesn't do anything. I'll pester the SNC guys at the next local SNUG

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‎09-04-2017 03:19 AM
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‎12-06-2017 12:31 PM
Hi Mark,
Have you gotten anywhere with this? We are looking for the same thing. If there is a URL variable on the catalog item, we would like it be clickable from the RITM/Task as well but haven't found a way to do this.
Thanks,
Rhonda WIlton