variable value is "undefined"

[alexm3]

Hello,

I have a variable on a record producer named "dsn_name". At the moment, the type of the variable is wide single line text.

I also have another variable named caller_id which is a reference to sys_user table and it's mapped on the caller field. By default this value is populated with the ID of the person currently logged in the instance.

I'm trying to pull a value from the'caller_id"(distinguished_name) and populate it in the "dsn_name" field. My catalog client script looks like this:

function onChange(control, oldValue, newValue, isLoading) {

var poc = g_form.getReference('caller_id');

g_form.setValue("dsn_name", poc.distinguished_name);

  }

I'm getting 'undefined' instead of showing the distinguished_name value.

Any ideas would be me appreciated !

Thanks

Alex

[Kushagra Mehrot]

Alex,

Would you mind sharing the complete screenshot of your catalog client script form.

Thanks

[alexm3]

Sure, np. Here it is:

[Kushagra Mehrot]

not sure, why it's not working it but should be whenever the form is loading.

anyways one last thing to confirm, what type of variable is dsn_name   ?

[alexm3]

dsn_name type is single line of text at the moment. I tried making it reference( to sys_user) and it didn't work. I tried multi line text, I tried wide line text..still nothing.

Alex

[alexm3]

Strange thing is : if I change g_form.setValue('dsn_name',poc.distinguished_name); to g_form.setValue('dsn_name',poc.phone); then it's working, it's showing the requester's phone number.

If I change to (dsn_name',poc.country) I'm getting NUL instead of the user's country. If I change to dsn_name',poc.location) I'm getting the sys_id of the location instead of the actual location.

Don't understand what is happening.

Alex