Using React in a ServiceNow instance
Is it possible to use React in a ServiceNow instance? Is anyone doing this in production? Pros? Cons? Please let me know and thanks in advance for your help.
Forum Posts
Special characters being imported as jibberish
Hi everyone, In the instance I work in there is a scheduled import that activates every 30 minutes, loading users into the system. Some of these users that have special characters in their name like 'ń' and the character that ServiceNow receives cont...
Resolved! Service Offering Mandatory for Technical or Business Service
Issue is, when i am selecting technical service in "Service" field of Change form then after submitting the Change record the "Service offering" field getting mandatory automatically as per my expectations.further to this when i am changing Service i...
Resolved! How to get the record producer list collector variable to copy to a table each_list field
Hello, I am trying to map a record producer list collector to a watch_list field on the table record. I have tried to use the map field option on the variable, but it looks like the variable vs the field types might be the reason that the mapping to ...
Filter a reference field in g modal in Workspace
Hello guys, I read all articles regarding the subject of that question and I couldn't find an answer. Such basic functionality as filtering reference field should be possible, but it's a struggle. I have a requirement to click a button from Risk work...
Contextual Search on "Create a Ticket" Item
I am trying to add a contextual search option on a "create a ticket" category item. Use Case:When a user is creating a ticket/incident, as they enter details of the issue I would like a widget (or record producer variable?) to pull across knowledge a...
Approval based on condition in workflow
I have a field called server which is of list collector type referencing to server table. Now if the server selected in catalog item has a change control group value not empty then approval should go to change control group. If server selected has ch...
Resolved! Populate GlideDateTime from Client Script using scratchpad
This is specifically for the population of the 'due_date' field on a RCA problem task when created from a problem record via Interceptor. On problem, click 'New' in Problem Task related listThis triggers the Interceptor asking which asks for confirm...
Cancel button widget change active approvers into not required status
Hello,I am tasked with creating a cancel button that puts the current record into cancelled status and also putting active approvals on that record into not required status once the button is selected. I am not the most expierienced in portal/widget ...
Knowledge Checkout Button...restrictions? script definition?
Hi all,We've opened the UI Action 'Checkout' to a custom group of users based. The Checkout button works great if the author or admin clicks it. They get the nice message 'A new version of the article is created for revision'But...even through I've o...
Resolved! Has anyone having issue where Omit Price on Cart check box is not showing on item form.
We cannot see the "Omit Price on Cart" check box in Catalog item form. When we try to edit the "price" of item and come back to form, the field momentarily appear but goes away. Trying to find out if this has happened to others, or if this is a bug.
What benefits do I get by Integrating SAML 2.0 with other features like E-Signature, ADFS etc?
What benefits do I get by Integrating SAML 2.0 with other features like E-Signature, deep linking, and ADFS.Here is the docs link mentioning about that -https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/integrate/saml/task/t_AddS...
REST Object Byte Stream
Hello,I'm attempting to retrieve data from a REST interface that is returning a large binary object. However, when I receive it via the ServiceNow REST object and perform the response.getBody() function, I get a string representation of that object. ...
Resolved! Cannot change the time on scheduled imports
Hello team,There is a requirement to change the time from GMT to CET 01:00 which i tried to modify and it got changed and i saved it.....But when i reloaded the same record its taking back the old value as 00:00:00Can someone please help me in this i...
AI control tower configuration
Hi all, I want to configure the AI control tower but when i'm trying to access the configuration tab it showing 'You do not have permissions to access this page'. I have given the required roles even then its not opening. Regards,Devansh Kumar
