Protect Application code
Hi,How can we protect the code once we upload the App on the app store? RegardsAshay
Forum Posts
Generate csv for incident & send it to downstream system
I want to extract records from task table & pass it over to external API using multi-part along with a checksum file.If anyone come across such scenario, please share.
using integration Hub to automate Process with Microsoft 365 Distribution group
We are implementing a new ServiceNow catalog item titled “Create Distribution List” to automate the process of Creating group to Microsoft 365 distribution groups using Integration Hub.Could you please advise on the prerequisites required to complete...
Dynamically populate Assignment Group on RITM based on Catalog variables
Hi everyone,I have two catalog variables on my item: Category and Subcategory, both configured as Lookup Select Box variables. After the RITM is submitted, I want to allow the Fulfiller to update these catalog variables directly from the RITM form Th...
End playbooks earlier
Hello, I was looking for a way to end the Playbook activity earlier, I set a Decision and based on that I have 3 branches, the first one, if successful, updates the record and should end after that. The second one works as intended and the 3rd one, w...
Resolved! How to change the position of the Submit button in Customer Support Portal?
Hi Community, In the Customer Support Portal, the Submit button for a Record Producer appears after the form fields, requirement is to be fixed at the bottom after form. Question:Is there a way to modify this or apply CSS so the button stays fixed a...
Error on AWS Request Log
Hi, We have setup AWS Service Management Connector on our instance which syncs AWS case to ServiceNow. We have an incident where the additional comments did not sync to AWS case. When I check the logs it is having a 400 error. Has anybody encountere...
Resolved! How to hide the catalog item from portal?
There are two catalog items with the same category added to an Order Guide. Technically, if these catalog items are part of an Order Guide, they will still appear unnecessarily on the Service Portal because they belong to that category.How can I hide...
Service portal clicking on 'My Request and incident' under my tickets taking too much time to open
clicking on my request and incidents under "my tickets" takes 10 sec to load the list. this time is too much.
OOTB Save button - How to ignore mandatory fields
Hello,So I have an OOTB Save button that we do want to use. However, the one caveat is not requiring the mandatory fields when it is clicked. I have two fields that are not required at the dictionary level, but are set to mandatory in a client scri...
Display info message on list once record is created in the table
I am using below Sever script in Related LIST UI Action. whenever click on UI Action record will created if does not exists and if it exists it wont create any anything. My Requirement whenever is created it should show a message in list view Below i...
Resolved! Servicenow Copilot studio Connection
When I add ServiceNow connector in Microsoft Copilot Studio, I get an error. I tried using PKCE with ServiceNow connection but it did not help. Please advise.
How can a ui builder resizable panes inherit the record sys_id
I created a resizable panes in the case records. I need it to inherit the sys_id the record being watch in the workspace. Any idea if it is possible?
Limit Service Portal access only to external users
Hi, I want to build new use case for organization where external users (users outside the organization) will have access only to the newly created Portal, but at the moment those external users have access to the ServiceNow Homepage and can see some ...
Resolved! ServiceNow password-less
Hey there,I was wondering how to implement a passwordless solution to let hardware key open user session. I'm currently trying to achieve this with a YubiKey. It could be a great feature to secure an admin connection. Any idea ?