What’s the difference between GlideRecord’s addQuery() vs. encoded queries – when to use which?
Hi I want to know what’s the difference between GlideRecord’s addQuery() vs. encoded queries – when to use which?
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Hi I want to know what’s the difference between GlideRecord’s addQuery() vs. encoded queries – when to use which?
Is it possible to create a scripted REST API method with a dynamic URL? For example, using this URL to make the REST call:https://<servicenowURL>/api/x_uob15_living/ticket/TCK12345/comments Where TCK12345 is the reference number of an existing ticket...
Why is this GlideQuery returning count: null ? var example = new GlideQuery('incident') .where('sys_created_on', '>=', new GlideDateTime('2025-01-01 00:00:00')) .groupBy('priority') .aggregate('count', 'number') .having('count', 'number'...
It's opening in Platform view.I need to open in SOW . How this can be done?
Does anyone have an idea on how we can directly edit fields in Workspace? I’ve used a simple list component in UI Builder to implement field mapping with some filters. I just need help on how to make it more dynamic and editable within Workspace and ...
The Knowledge Management Overview is a new dashboard under Platform Analytics, replacing the previous Overview located at All > Knowledge > Administration > Overview.ServiceNow provides documentation titled: Update the navigation path for the Knowl...
We currently have the normal We are currently following the steps in this article LINK to configure the integration for Power Apps into SAM. However, we seem to keep getting stuck on step 5/6. We have upgraded to the latest plugin, and that fixed ...
Hi Team, I have a issue when KB articles are searched in Employee center with KB numbers the short descriptions are not showing for few articles in the Exact Match as showing in the attached screenshots. The issue is with the articles that are create...
Hi I want to remove days and seconds in the catalog item as shown in the attachment. I tried code from: https://www.servicenow.com/community/developer-forum/show-hours-only-in-duration/m-p/1598089but I have an error :" ErrorThere is a JavaScript erro...
Hi, How can we hide the 'Generate Labor costs' button on the financials section of the new Project workspace ? It is defined on the 'financials Cost Default' UX macroponent definition but we are looking for an easy way to remove the button without ma...
in SPM we want to stop auto-creation cost plans from resource plan also any impact on any other SPM module from this change?
Hi Team, Please help me with the all the licensed roles , that will be required to implement OOB Resource Management.We are going to follow the resource assignment feature instead of Resource Plan.Please help me with the required roles. @Namita Mishr...
Has anyone out on the community integrated with Oracle Identity Management?
Hi, Is it possible to route users to projects on the project workspace instead of the native UI when they click on links provided in the email notifications ? Is this possible without hardcoding the URL much ? Thank you

