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I have created a use case for data extraction using document intelligence and created document tasks and cretaed integrations for process and extract, tested the use case in UI.The use case is working fine, use case is getting created in sys_di_task_...
Team,I am new to core development and scripting.I have a task to check daily on sys_certificate table and if 'Warn in expire days' is 90 days (difference btw expires date and current date ) then map the following fields to the service catelog and cre...
Hi,I have a Support group field on a CI form. The support group field is reference filed which refers to Group table. Now I want to select only those group which does not start with SN-. But there is no OOB filter available for this. Any idea how can...
Hi Community, How to write the fix script to set the yes/no variable as yes for the existing RITMS if the doallar amount value is greater than or equal to 100000 . Thanks,Manu
Hi everyone,Could someone please help me understand the typical roles and access levels for Requesters, Fulfillers, and Business Stakeholders in the ITSM module of ServiceNow?I’d like to know what each of these user types can generally do — for examp...
Hi All, I want to implement a page navigation in workspace. I have built a custom workspace. In that workspace have added 3 declarative actions i.e., New, create new user and create new business. These are implemented as UXF client action. Have group...
We are building an authentication mechanism for kiosk at shopfloor. These employees do not have an email to use and cannot use SSO for that reason. Need suggestions on what could be the possible approach(es)
Hello Community, I’m working on a use case where we order a 42U rack in Order Management (OM), and once the order is completed, it should sync with the Telecommunications Network Inventory (TNI) module. The goal is to ensure that the rack and its ass...
Experts, Anyone implemented the automation of Service Now user interface (UI) (back to original-classic view) or to the previous view when any activities performed by ServiceNow(Any update) over weekend by Service Now. I believe the changes needs to ...
Hi All, Can someone help me how can I achieve this?To summarize my request, what they want is use the watchlist functionality in portal view so that the users without access on our backend can view it using the portal.Then there's this request tab or...
HelloWe have a customized table that is used to track leases for our clients. Recently a request has come to me to automate the termination of leases. According to the proposed process, they want approvals to terminate sent out to the appropriate...
Greeting of the Day !I have used above code its not working for me, catalog i am using work_packages as List collector type selecting multiple values this values i am try to display in Multi variable set one of text field that is selected_work_pack...
I created a custom table in ServiceNow that is NOT extended from Task table.Also, I created a Flow that creates Approval request record when a new record is created in the custom table.The Flow works fine and the approval record is created, but the a...
How can I get a list of all incidents in the incident table that can act as a parent incident?Or alternatively, how can I validate if a given incident can act as a parent incident for a new incident in the incident table.
For the Parse Variable pattern operation, what is required to have two different parsing methods to populate variables?A. Two different Debug Mode sessions.B. A tabular and a scalar variable.C. Two different steps.D. Two different Define Parsing sele...
