Hi,Can anyone offer any advice on this please.In the central header of any workspace, there is the workspace title with a star beside it, making it possible to create the page as a favorite. Taking Project Workspace as an example, if you create a fav...
I am querying the table u_asset_audit_scan_data in the REST API Explorer with the following parameters:sysparm_display_value: allsysparm_fields: u_asset.asset_tag,u_asset.serial_number,u_asset.u_rfid_serialThe response I get is: { "result": [ ...
This is for our PROD instance. We have an After business rule that runs after a user is inserted into the sys_user table. Here is the "When to Run" In the "Advanced" tab we have a simple script that kicks off a catalog item. This script was created...
On the employee center home page the open request count is mismatching with the my request page in the employee center , we already have the oob script include for this
I am embarrassed to ask this question. I am on lesson 15 of Chuck Tomasi Learn JavaScript on the Now Platform. Trying to work Lab 4. I have a PDI. My problem is that I don't know what Navigator App or Module to select in order to start writing...
Hi, I'm working on ServiceNow AI Agents, where I connected my AI Agent to the virtual agent in the virtual agent designer. Everything is working like the agent is creating a defect record. The issue I'm facing is after creating the record, the conver...
Hi, I created a script include in the Global scope.I created a Restricted Caller Access Priviledge record to grant read access for the script include so that it can read records in the Interaction table that are in the 'HR Service Delivery Virtual A...
Hello! Hoping someone out there can tell me why the second of two .update() statements (using the same gliderecord object) isn't working. The first .update() works fine.I'm running this on a PDI of Zurich. My first goal is to have a Scheduled JOB man...
Hi,There is requirement to get the schedule entry record, which cause conflict to schedule on change request. For this, tried creating BR on conflict table whenever any conflict is created/updated due to change request schedule, to get the overlap sc...
When we submit the request, it goes for approval. If the approver does not act within 9 business days, the request is rejected. After that, it goes to another approver. Once approved, a catalog task is created and assigned to the group. The assignee ...
Hi Team, I requested a new Personal Developer Instance , but it has been in waiting list for hours because of this I could not able to move further could you please help me or let me know the expected waiting time ?Thank You
Hi, I have a requirement to change the dashboard of the SOW to custom one.Please let me know how to do that. Thanks in advance,Harika
I'm having a tough time understanding what is happening here, and would appreciate any insight.I have a user who is reporting that he updated comments in an incident in IE (INC0130327), and his comments got written to an incident he had opened in Chr...
I want to force work notes to be required whenever any update on Change Request when in Scheduled state. I'm using a onChange client script, below is my script is not working:function onChange(control, oldValue, newValue, isLoading, isTemplate) { ...
I am trying to restrict an account (sn.ebond.dev) to REST API access to custom staging table called u_ebond_incident_staging. The table (u_ebond_incident_staging) created the necessary roles and I toggled the "Allow access to this table via web servi...