Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Views of Incident not visible to a standard (snc_internal) user

sahilkhanna
Tera Expert

I can see some views for "Incident" when logged in as an Admin.

Screenshot 2025-02-21 at 22.36.45.png

 

 

 

 

When I log in as a user with the "snc_internal" role, I am not able to see the views option for Incidents.

Screenshot 2025-02-21 at 22.39.50.png

 

 

 

 

 

 

 

Can only the "Admin" see the "Views" option?

5 REPLIES 5

@sahilkhanna You can try adding the role in the UI View record and check if it meets your requirement. 

 

If my response helped, please mark it correct and close the thread so that it benefits future readers.

 

Regards,

Rohit