Virtual agent add collapsible topic blocks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-30-2024 05:40 AM
I am working on virtual agent. I want to add multiple topic blocks under a topic in collapsible format. How can we achieve that?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-30-2024 05:44 AM
Hi there,
Can you share an example of what you mean?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-30-2024 05:49 AM
Sure. I have created multiple virtual agent flows for MS Office as a topic block. Now I want to add those topic blocks under a topic and show it in a list format. Is there a way to add topic blocks under a topic in collapsible format?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-30-2024 05:50 AM
Sorry, can't picture what you are after.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-30-2024 06:24 AM
I have added topic blocks in static choice option in a flow as shown below:
Can we add and arrow on main topic and when we click on that arrow list of topic blocks will show up and when we click on arrow again it will collapse.