Virtual agent topic button created look and feel needs to be same with promoted topic button.

Priyanka6
Kilo Contributor

Virtual agent Scenario

  • We want to implement such a greeting topic if we click on it will return mentioned URL on greeting.
    • What we have implemented
      • From Bot response Section we used Script Output As Single Part Type.
      • Used the following code:
        • var singleOutMsg = new sn_cs.SinglePartOutMsg();
        • singleOutMsg.setButtonLinkPart('', 'O365 Self-Help', 'https://realogy.sharepoint.com/sites/O365CL/');
        •  return singleOutMsg;
        • You can see below image we have three script Output activity with name PeopleConnect (HR) , Anywhere Central and O365 Selp-Help

 

Priyanka6_0-1682607567120.png

 

  • We have some promoted topics added with above greeting topic. In above image we have two promoted topics like chat with Us and Submit Ticket

 

 

What is the issue and what we need to implement?

We want color and font of scripted Output Activity (e.g Anywhere Central) like promoted topic (e.g Submit Ticket) style and font.

 look and feel of all button needs to be same 

How we can do that ? Please suggest solution

             

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