Visual task boards - Additional assignee list

Dan Brown2
Kilo Sage

Hi,

On the Visual Task Boards you can drag the Users to the relevant Task and you are given the option to add to Primary or Additional (assignee).

Is there any way to remove or hide the Additional assignee option as this is a field we don't use?

Thanks,

Dan

3 REPLIES 3

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi Dan,

have a look of the paragraph Modify the fields shown on VTB cards on this topic discussion:

https://community.servicenow.com/community?id=community_blog&sys_id=ef2de6e5dbd0dbc01dcaf3231f96197e

It will help you to do your need.

Please, remember to mark Correct or Helpful if you find my response useful.

Cheers
Alberto

Hi,

Thanks for the reply - I know how to add/remove fields to the task board.

The question I asked was can you remove the option to drag the User to the Additional assignee field. Image below.  This is a field we don't use.

find_real_file.png

Dan

 

 

Community Alums
Not applicable

Hey Dan,

Did you ever figure this out?  I have a similar requirement.