Wait For Condition Activity

jesusemelendezm · ‎11-06-2015

Hi guys,

I created a condition in a workflow to wait for assigned tasks to be complete... however the workflow doesn't advance to the next activity after I have done the change on the task record that would allow the next activity to run.

This is what I have one the code.

// Set the variable 'answer' to true or false to indicate if the condition has been met or not.

answer = true;

var gr_tsk = new GlideRecord("change_task");

gr_tsk.addQuery('change_request', current.sys_id);

gr_tsk.addQuery('u_accept_task', '==', 'Yes');

gr_tsk.addQuery('wf_activity', '');

gr_tsk.query();

if (gr_tsk.next()) {

answer = true;

} else {

answer = false;

}

Thanks for your support.

bernyalvarado · ‎11-08-2015

The wait for script could then be something like this:

var gr_tsk = new GlideRecord("change_task");

gr_tsk.addEncodedQuery('state<3^change_request=' + current.sys_id);

// gr_tsk.addQuery('u_accept_task','Yes'); // I'm not sure/clear why you need this 

//gr_tsk.addQuery('wf_activity', ''); // neither sure/clear why you need this.

gr_tsk.query();

if (gr_tsk.hasNext()) {

     answer = false; // if there's at least one record open then continue waiting

} else {

     answer = true; // if there's no records found then exit the wait for activity

}

Thanks,

Berny

View solution in original post

Kalaiarasan Pus · ‎11-07-2015

Are there manual change task being created by user?

jesusemelendezm · ‎11-08-2015

That's correct. All tasks are being created manually by the user. I need some mechanism to wait for all tasks to be assigned to user then, enabled the request for approval button or send approval automatically.

jesusemelendezm · ‎11-08-2015

bernyalvarado have you seen this?

bernyalvarado · ‎11-08-2015

Hi Jesus, the way I have approached this on the past is by using a forceUpdate() that will wake-up the workflow which is waiting on the Wait For condition.

The approach is something similar to what Kalai suggests below with the one difference that i use the following method:

.setForceUpdate(true);

Thanks,

Berny

bernyalvarado · ‎11-08-2015

You can find here an example of how to use setForceUpdate in a GlideRecord. Make sure you set it within a record and right before .update(); takes place

GlideRecord Query Cheat Sheet - ServiceNow Guru

Thanks,

Berny