Walk-up Kiosk Timeout

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-19-2023 05:26 AM - edited 12-19-2023 05:27 AM
Does anyone have a solution or suggestion regarding the timeout of Walk-up Kiosks? We want them to not timeout in the same way as standard user sessions for obvious reasons.
ServiceNow recommend adding a new system property specifically for Walk-up timeout and changing the reference in WalkUpUtil but that script include has a protection policy. I looked at Scripted Extension Points but there is no hook for the specific extension point in the script include (and I obviously can't amend it due to the protection policy).
I guess that other deployments have resolved this issue and wondered how it was done. Any ideas?