Want to add hint for Impact choice on Incident

kedler
Kilo Guru

On the incident form, for Impact, I want to add a hint for my choices so that when someone hovers over the choice they see text. For example if they hover over 1-High, it will say "example text". 

The problem is the Impact field is on the task table, so if I change the hint it will change the hint not only for incident, but for other tables that extend task and use impact like change or problem. 

Is there a way for me to change the hint for the choices, but ONLY for incident impact. NOT change it on other tables extending task? 

 

Thanks!

1 ACCEPTED SOLUTION

scott barnard1
Kilo Sage

If you do not have choices for incident table, by default they use the task ones

Just go to choices and add them by the incident table

find_real_file.png

See the top 2 lines added to an ootb dev instance, these will show the hint on mouse over on incident

View solution in original post

6 REPLIES 6

Amie Macejkovic
Tera Guru

When looking at the choices for the Impact field, I added Table to my columns so that I could see what table the choices were on:

 

Then when you select the choice from the incident table, you can add a hint:

scott barnard1
Kilo Sage

If you do not have choices for incident table, by default they use the task ones

Just go to choices and add them by the incident table

find_real_file.png

See the top 2 lines added to an ootb dev instance, these will show the hint on mouse over on incident