Ways to debug how the field became read-only

yasaswini7
Kilo Contributor

In task page we have two fields-assignment group and request .

request field contains RITM related to task.

if we open RITM we have a field -catalog item.

catalog item field contains-AUTOMATION - Miscellaneous Request

this field value is making task form field -assignment group as read-only.

I want to debug how the field assignment group becoming read-only.

1 ACCEPTED SOLUTION

anurag92
Kilo Sage

1. There might be a client-script on change of Request field, check all the client scripts on this form and verify if the onchange field is Request.


2. There might be a UI Policy, that checks the Catalog Item of RITM, check all UI policies too on this form.


View solution in original post

3 REPLIES 3

snehabinani26
Tera Guru

CHeck with Debug Security policies or Debug Ui Polices.


anurag92
Kilo Sage

1. There might be a client-script on change of Request field, check all the client scripts on this form and verify if the onchange field is Request.


2. There might be a UI Policy, that checks the Catalog Item of RITM, check all UI policies too on this form.


yasaswini7
Kilo Contributor

on load ui policy I there.we found it thank you.