what are the major enhancements from Utah to Washington DC for ITIL/End user role perspectives

[Asish17]

Can you please provide us the what are the new features, major enhancements for Utah to Washington DC for ITIL/End user role perspectives.

Thanks,

Asish

[Community Alums]

Hi @Asish17 ,

Please refer to the link :

https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/rn-combined/washing...

[Asish17]

Thank you so much for your reply!! @Community Alums 

Can you please let us know from ITIL/End user role perspective.

Regards,

Asish

[Community Alums]

@Asish17 

I have given you the whole detailed information from Utah to Washington upgrade changes, now you have have look for your respective required details.

because when you say end user/ ITIL perspective it could be anything to any product so refer to my link and look for your product and check what new features has been introduced.