What is Difference Between an MSP Instance and Stand Alone Domain Seperated Instance?

[harishvsnow]

Hi All,

Is MSP instance and a Standalone instance with Domain Separation plugin activated Same? Or are there any differences between MSP instance and a Standalone instance with Domain Separation plugin activated.

Thanks.

[Ashutosh Munot1]

HI Harish,

Please see below link.

Domain Separation, Type = MSP

Thank you,

Ashutosh

[harishvsnow]

Hi Ashutosh,

Thanks for your reply.

I am aware of Type= MSP and Domain Seperation topics.

What is MSP Instance and What is Domain Seperation Instance? Please find my below examples.

->   I purchased an MSP instance. So is that instance called as domain seperated instance ? or MSP Instance? .. Any difference in functionality for MSP instance and Domain Seperated Instance ?

Is there any price variation for MSP instance and Standalone instance with Domain Separation plugin activated.

Is there any functionality variation for MSP instance and Standalone instance with Domain Separation plugin activated.

-> I purchased an Standalone Instance. So later i want it to be Domain Seperated. I have activated an Domain Seperation - MSP installer plugin. After activating MSP instance how does that instance called MSP instance or Domain Seperated Instance.

Thanks.

[Inactive_Use945]

Hi Harish,

MSP is categorized into two parts. Dedicated MSP and Shared MSP.

You as company are Dedicated MSP if you buy instance on your name and your customer uses it while you charge your customer licensing and pay it to ServiceNow

You are a Shared MSP instance if you buy an MSP domain separated instance and create multiple domains on one instance and onboard multiple customers to the single instance.

Yes, there is a significant price difference for Dedicated instance and MSP instance. Exact prices ServiceNow sales team can help you.

To activate Domain Separation plugin is as good as making Dedicated instance to a shared instance. In production, ServiceNow will do it for you and your licensing stuff will change thereafter.

So, in a nutshell, its just two types of Instances, Shared or Dedicated. If you are a company who buys it for yourself you don't use MSP as a word for Shared or Dedicated but if you buy it for reselling it to your customer you use word MSP. For obvious reasons you become managed service provider when you resell it.

Hope that answers! If yes, please hit like and mark as answer

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@Inactive_Use945  Could you share information around if some client is looking to migrate from shared to dedicated model? What all things are needed to be considered also effort,time line, best practices,challenges...... if you worked  . thanks